Manager Trainee (42552)

Hertz-1; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision

401(k) employer matching

Paid Parental Leave

Adoption Assistance

Employee Assistance Program

Educational Reimbursement

Discounts

Job summary

Hertz Local Edition in Jacksonville is hiring a Manager Trainee to join our branch team. This hands-on role will teach you how to run a successful rental location while delivering a great customer experience and supporting daily operations.

This program is designed to develop leadership skills with structured training and real-world assignments, with promotion to Branch Manager expected in 12–18 months based on performance and readiness.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Willingness to learn and grow into leadership
• Flexible availability, including nights and weekends when needed.

Responsibilities

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships and applying effective sales techniques.
• Deliver a positive customer experience by guiding customers through the rental process.
• Assist with daily branch operations including fleet inventory, vehicle preparation, and compliance tasks.
• Partner with leadership to understand scheduling, team communication, and performance coaching.

Skills

Customer service

Sales

Communication

Multitasking

Time management

Adaptability

Job description

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you'll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.

This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you'll prepare for promotion to Branch Manager in as little as 12-18 months.

Wage:

$18/hour + Incentives which vary based on job performance

What You'll Get:

• Up to 40% off the base rate of any standard Hertz rental.
• Paid Time Off.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more.

What You'll Do:

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
• Build the skills needed to grow into future leadership opportunities within Hertz.

What We're Looking For:

• Must be at least 20 years old.
• Valid driver's license required.
• Flexible availability, including nights, weekends, and holidays as needed.
• Customer service, sales, retail, hospitality, or other professional experience preferred.
• Strong communication, computer, multitasking, and time management skills.
• A self-motivated, adaptable approach with an interest in learning the business and growing into leadership.
• Ability to work in a fast-paced, customer-facing environment.
• Professional appearance and reliable attendance.