Manager Trainee

Hertz; Moon (VA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Paid Time Off

Medical, Dental & Vision

401(k) matching

Parental Leave

Employee Assistance Program

Educational Reimbursement

Voluntary Insurance Programs

Theme Park & Gym Discounts

Job summary

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you'll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.

This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you'll prepare for promotion to Branch Manager in as little as 12-18

Qualifications

• Must be at least 20 years old.
• Valid driver's license required.
• Flexible availability, including nights, weekends, and holidays.
• Customer service, sales or hospitality experience preferred.
• Strong communication, computer literacy, and time-management skills.
• Self-motivated with an interest in learning and leadership growth.
• Ability to work in a fast-paced, customer-facing environment.
• Professional appearance and reliable attendance.

Responsibilities

• Learn the rental car business through hands-on training in sales and customer service.
• Support branch sales goals by building customer relationships and identifying needs.
• Deliver positive customer experiences throughout the rental process and resolve issues.
• Assist with daily branch operations including fleet inventory and documentation.
• Partner with leadership to understand scheduling, team communication, and performance metrics.
• Develop skills to advance into leadership opportunities within Hertz.

Skills

Customer service

Sales

Communication

Time management

Multitasking

Adaptability

Attendance reliability

Professional appearance

Job description

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you'll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.

This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you'll prepare for promotion to Branch Manager in as little as 12-18 months.

Wage: $17.50/hour + Incentives which vary based on job performance

What You'll Get:

• Up to 40% off the base rate of any standard Hertz rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more

What You'll Do

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
• Build the skills needed to grow into future leadership opportunities within Hertz.

What We're Looking For

• Must be at least 20 years old
• Valid driver's license required
• Flexible availability, including nights, weekends, and holidays as needed
• Customer service, sales, retail, hospitality, or other professional experience preferred
• Strong communication, computer, multitasking, and time management skills
• A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
• Ability to work in a fast-paced, customer-facing environment
• Professional appearance and reliable attendance