Manager Trainee

Hertz Global Holdings, Inc.; Toledo (OH); Hybrid; USD 33,000 - 38,000; Full time

Benefits offered by this job

Discounts on rentals

Paid Time Off

Medical/Dental/Vision plans

401(k) employer matching

Parental Leave & Adoption Assistance

Employee Assistance Program

Educational Reimbursement & Discounts

Voluntary Insurance Programs

Perks & Discounts – Theme Park Tickets

Job summary

Hertz Local Edition in Toledo, OH is hiring a Manager Trainee to learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations. This hands-on role offers structured training and real-world experience with a path to promotion to Branch Manager in 12–18 months.

Must be motivated, customer-focused, and willing to develop leadership skills. Wage starts at $16.00 per hour plus incentives, with benefits including PTO, health plans,

Qualifications

• Experience in customer-facing roles is preferred.
• Strong communication and time-management skills are essential.
• Interest in growth into leadership within Hertz is expected.

Responsibilities

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships and identifying needs.
• Deliver a positive customer experience by guiding customers through the rental process and resolving questions professionally.
• Assist with daily branch operations including fleet inventory, vehicle preparation, lot organization, documentation and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication and performance metrics.
• Build skills to grow into leadership opportunities within Hertz.

Skills

Customer service

Sales

Retail

Hospitality

Communication

Multitasking

Time management

Self-motivated

Adaptable

Leadership potential

Tools

Computer skills

POS systems

Job description

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you’ll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.

This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you’ll prepare for promotion to Branch Manager in as little as 12–18 months.

Wage: $16.00 per hour + incentives, varies based on job performance

Location: 2544 N Reynolds Rd, Toledo, OH 43615

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

What You’ll Do

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
• Build the skills needed to grow into future leadership opportunities within Hertz.

What We’re Looking For

• Must be at least 20 years old
• Valid driver’s license required
• Flexible availability, including nights, weekends, and holidays as needed
• Customer service, sales, retail, hospitality, or other professional experience preferred
• Strong communication, computer, multitasking, and time management skills
• A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
• Ability to work in a fast-paced, customer-facing environment
• Professional appearance and reliable attendance

#Zip