Manager Trainee ( 43007)

Hertz Global Holdings, Inc.; Cleveland (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision coverage

401(k) with employer matching

Parental Leave & Adoption Assistance

Employee Assistance Program

Educational Reimbursement

Discounts on rentals

Additional perks & discounts

Job summary

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands‑on role, you’ll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.

This is a great opportunity for someone who is motivated, customer‑focused, and interested in growing into a leadership role. With structured training and real‑world experience, you’ll prepare for promotion to Branch Manager in as little as 12–18 months.

Qualifications

• Experience in customer service, sales or retail preferred.
• Strong communication and interpersonal skills.
• Ability to learn operations, scheduling and inventory.

Responsibilities

• Learn the rental car business through hands-on training in sales and customer service.
• Support branch sales goals by building customer relationships and identifying needs.
• Deliver a positive customer experience during the rental process and resolve questions professionally.
• Assist with daily branch operations: fleet inventory, vehicle prep, lot organization.
• Partner with leadership to understand scheduling and business metrics.
• Develop leadership skills for future advancement within Hertz.

Skills

Customer service

Sales

Retail

Hospitality

Communication

Multitasking

Time management

Leadership interest

Job description

Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands‑on role, you’ll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.

This is a great opportunity for someone who is motivated, customer‑focused, and interested in growing into a leadership role. With structured training and real‑world experience, you’ll prepare for promotion to Branch Manager in as little as 12–18 months.

Wage

$16.00 per hour+ incentives, varies based on job performance.

Location

1701 E 12th St, Cleveland, OH 44114.

What You’ll Get

• Up to 40% off the base rate of any standard Hertz rental.
• Paid Time Off.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more.

What You’ll Do

• Learn the rental car business through hands‑on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
• Build the skills needed to grow into future leadership opportunities within Hertz.

What We’re Looking For

• Must be at least 20 years old.
• Valid driver’s license required.
• Flexible availability, including nights, weekends, and holidays as needed.
• Customer service, sales, retail, hospitality, or other professional experience preferred.
• Strong communication, computer, multitasking, and time management skills.
• A self‑motivated, adaptable approach with an interest in learning the business and growing into leadership.
• Ability to work in a fast‑paced, customer‑facing environment.
• Professional appearance and reliable attendance.