Manager, Ticket Sales | TB Rays

ASM Global; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Legends Global is seeking a Manager of Ticket Sales to lead a high-performance sales team contributing to in-stadium revenue growth. You will partner with leadership on strategy, developthe team through training, and drive face-to-face selling with senior decision-makers at high-profile venues.

The role requires strong communication skills, experience with CRM dynamics and ticketing tools, and flexibility to work event-based schedules, including nights and weekends.

Qualifications

• Bachelor’s degree and 3–4 years of sales experience, preferably in sports/entertainment.
• Prior sales management experience leading a team at professional or collegiate level.
• Experience with CRM systems and presentation tools.
• Availability for non-traditional hours including nights, weekends, and event days.

Responsibilities

• Lead sales team in creating presentations, consistent training, and overall rep development.
• Assist in the recruitment and interview process of the sales teams.
• Provide clear KPIs to sales team and leadership using the CRM system.
• Collaborate with leadership to define sales goals and best practices.
• Work non-traditional hours, weekends and game days as required.
• Interface with all levels of the company both internally and externally.
• Participate in events, promotions, client entertainment and other activities as needed.

Skills

Team leadership

Sales strategy

CRM management

Communication

Microsoft Office

Presentation skills

Travel readiness

Education

Bachelor’s degree

Tools

Ticketmaster

Archtics

Job description

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking. With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

About the Role

The Manager, Ticket Sales will be responsible for managing a sales team, focused on in stadium revenue generation. The overall responsibility includes but is not limited to working with the leadership team on strategy, prospecting, training, development, managing the ticket sales team and face-to-face selling with senior decision makers.

About the Project/Venue

The Tampa Bay Rays are developing a state-of-the-art ballpark at Hillsborough College in Tampa’s Westshore district, targeting a 2029 opening. This public-private partnership anchors the Champions Quarter mixed-use district. With 11,500 premium seats designed to set new MLB benchmarks, Legends Global seeks exceptional leaders to drive this transformational project.

WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Lead sales team in creating presentations, consistent training, and overall rep development
• Assist in the recruitment and interview process of the sales teams
• Responsible for providing clear KPIs to sales team, entire leadership team, and business partners as needed through the utilization of company CRM
• Collaborate as a leadership team to define sales goals for department and best practices
• Due to the nature of this project, the candidate must be willing to work non-traditional hours, weekends and game days
• Candidates must possess an optimistic team-first attitude, as well as the internal desire to be the best
• Candidate should possess both the personal and professional communication skills to interface with all levels of a company, both internally and externally
• Participate in events, promotions, client entertainment and other activities as required

SKILLS AND ABILITIES

• Highly motivated self-starter, with strategic thinking and personal leadership skills
• Ability to work well in a team-selling environment and collaborate with others
• Exceptional organizational skills
• Strong problem-solving skills and general creativity
• Strong communication skills, both verbal and written, and ability to communicate effectively with prospects, customers and internal team
• Proficiency with Microsoft Word, Outlook, Excel and PowerPoint, CRM Dynamics, and Presentation/AV equipment
• Proficiency with Ticketmaster, experience with Archtics is a plus
• Valid Driver’s License and reliable transportation with ability to travel to offsite client meetings/presentations
• Must be flexible to work extend hours due to business requirements including late nights, weekends, and holidays

QUALIFICATIONS

• Bachelor’s degree 3-4 years sales experience. Prior experience selling in the sports and entertainment industry is preferred
• Previous sales management experience. Prior experience overseeing a sales staff on a professional or collegiate sports level preferred

WORK ENVIRONMENT & TRAVEL

Role requires regular on-site presence to support project launch, client partnership, team leadership, and venue-related activity. Ability to work both traditional and non-traditional hours, including nights, weekends, holidays, and event-based schedules as business needs require. At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

COMPENSATION

Competitive pay, commensurate with experience, skills, and qualifications. This role may also be eligible for an incentive. Legends Global offers a competitive total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

DEPARTMENT

Legends Global Sales REPORTS TO Director, Ticket Sales

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.