Manager, Technology Operations

StartupNWA; Bentonville (AR); On-site; USD 80,000 - 155,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Job summary

Walmart seeks a Manager, Technology Operations in Bentonville to lead the planning, execution, and oversight of multiple technology projects. You will coordinate cross-functional teams, manage budgets, and drive continuous improvement to meet strategic objectives.

This role requires strong program management and financial governance, plus effective stakeholder communication to align initiatives with business priorities and measurable outcomes.

Qualifications

• 3 years’ PM/program management, or 5 years in related area.
• Bachelor’s degree in computer science, information systems, engineering management, or related field.

Responsibilities

• Define goals, deliverables, and schedules for multiple tech projects.
• Monitor progress, assess risks, and implement corrective actions.
• Manage budgeting, track expenditures, and ensure financial alignment with forecasts.
• Lead cross-functional coordination meetings and stakeholder communications.
• Oversee process updates and ensure policy compliance.

Skills

Program management

Financial management

Stakeholder comms

Leadership

Risk management

Education

Bachelor’s degree in CS/IS/PM

Job description

Position Summary

The Manager, Technology Operations, leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. This role requires expertise in program and financial management, risk assessment, and stakeholder communication to ensure successful delivery within scope, schedule, and budget. The position involves coordinating cross-functional teams, monitoring progress, and driving continuous improvement while fostering a collaborative environment. The manager supports operational excellence by aligning technology initiatives with business priorities and promoting accountability, innovation, and effective resource utilization to achieve measurable results.

About the team

The Address Management & Dropoff Experience team ensures Spark deliveries reach the correct destination consistently. Collaborating closely with Product, Legal, Procurement, Ecommerce, and Engineering, the team designs and scales solutions that enhance the driver experience on the Spark app and minimize delivery failures. As the team expands, it seeks a Manager, Technology Operations to lead efforts in program and financial management, stakeholder communications, and operational strategy. This role supports continuous improvement and cross-functional coordination to drive successful delivery outcomes aligned with Walmart’s strategic goals.

What you'll do

• Build long-term strategy for Address Management and Dropoff Experience with internal tools
• Define goals, deliverables, and schedules for multiple technology projects aligned with strategic objectives

• Monitor project progress, assess risks, and implement corrective actions to maintain program health

• Manage budgeting, track expenditures, and ensure financial alignment with project forecasts

• Lead cross-functional coordination meetings to review schedules, risks, and dependencies

• Build and maintain stakeholder relationships through clear, concise communication and consensus-building

• Oversee technology-related process updates and ensure compliance with company policies.

What you'll bring

• Proven expertise in program and project management, including planning, estimation, monitoring, and control of medium to high-complexity technology initiatives.
• Strong financial management skills with experience in budgeting, cost monitoring, and governance to ensure project success.
• Excellent stakeholder communication abilities, capable of influencing and building consensus across cross-functional teams.
• Solid understanding of business operations, organizational KPIs, and technology landscape relevant to strategic objectives.
• Demonstrated leadership in supervising, mentoring, and developing associates while fostering accountability and continuous improvement.
• Ability to manage risks effectively and implement corrective actions to maintain program health and alignment with goals.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location

802 Respect Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.