Manager, Technical Services, Colors, Ingredient Solutions, North America

dsm-firmenich; Princeton (NJ); On-site; USD 115,000 - 160,000; Full time

Job summary

dsm‑firmenich is seeking a Manager, Technical Services for Colors in North America. Based in Princeton, NJ or Menomonee Falls, WI, you will be a customer-facing expert driving color solutions, leading service projects, and shaping customer value through deep color knowledge.

You will develop tailored concepts, deliver trainings, and collaborate across regulatory, commercial and product teams, traveling to support customers as needed.

Qualifications

• Hands-on color matching, formulation, and application trials.
• Lead technical service projects from bench to pilot plant.
• Translate technical concepts into customer solutions.

Responsibilities

• Serve as regional customer-facing expert for colors.
• Lead technical service projects, including color matching and trials.
• Develop tailored color concepts aligned with customer applications.
• Design and deliver customized training across segments.
• Collaborate across technical, application and commercial teams.
• Monitor market trends and support new color launches.

Skills

Color science

Food applications

Project management

Customer engagement

Education

Bachelor's degree or higher in science/technology related to food & beverages

Job description

Manager, Technical Services, Colors, Ingredient Solutions, North America

Location: Princeton, NJ, or Menomonee Falls, WI

Are you ready to blend science, creativity, and customer impact? As our Manager, Technical Services, you will serve as a customer-facing technical expert for color solutions across North America. Based in either Princeton, NJ or Menomonee Falls, WI, you will combine hands‑on applications expertise with a commercial mindset, partnering with Account Managers to develop and recommend color solutions, lead technical customer engagements, and influence opportunities through deep color and application knowledge.

Your Key Responsibilities:

• Serve as the regional customer-facing expert for colors, partnering with the North America sales team to support customer opportunities and drive product adoption.
• Lead technical service projects, including hands‑on color matching, formulation, application trials and solution development, with the ability to work across benchtop, pilot plant and industrial manufacturing environments.
• Develop tailored color concepts aligned with customer applications and brand strategies, and prepare compelling technical presentations and color pitches.
• Design and deliver customized training programs across segments, integrating regulatory, commercial and application expertise.
• Collaborate across technical, application and commercial teams to co‑create solutions that enhance customer value and innovation.
• Monitor market trends and competitor activity, and support new color launches, partnerships, industry engagement and other opportunities that strengthen our position in the market.

We Bring:

• A company shaping the future based on a strong legacy of breakthrough industrial innovations and technologies.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• Barrier‑free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
• An eagerness to be one team and learn from each other to bring progress to life and create a better future.
• Collaboration with experts in health, nutrition, and beauty to drive progress.
• Empowerment to make meaningful contributions while upholding ethical standards.

You Bring:

• Strong hands‑on food and beverage application experience, including formulation, testing, troubleshooting and laboratory‑based product development.
• Extensive knowledge of food and beverage color solutions, including deep familiarity with color house dynamics and application strategies.
• A track record of managing complex technical projects from concept through application, trials and implementation, with strong hands‑on benchtop capabilities.
• The ability to translate technical expertise into customer solutions and influence key stakeholders; customer‑facing, technical service or technical sales experience is an advantage.
• Cross‑functional expertise and the ability to collaborate across regulatory, commercial and application teams, along with willingness to travel regularly to support customers and business needs.
• A bachelor’s degree or higher in a science or technology field related to food and beverages, with significant industry experience preferred.

The salary or hourly wage scale provided reflects the pay range dsm‑firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant’s job‑related skills, experience, relevant education, or training, and primary work location. Salary $114,700.00-$160,000.00.

In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.

About dsm‑firmenich

At dsm‑firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm‑firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm‑firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.