Manager, Technical Services and Support

Palomar College; San Marcos (CA); On-site; USD 141,000 - 172,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Paid holidays

Life insurance

EAP

Job summary

Palomar College in San Marcos, CA seeks a Manager of Technical Services and Support to plan, coordinate and administer daily operations of the information services team. You will oversee service desk operations, end-user tech, instructional and classroom technology, and AV services, while managing budgets, contracts, and cross-department collaboration.

Candidates should have five years in network/technical services with supervisory experience and a bachelor’s degree in computer science or

Qualifications

• Five years in network and technical services with two years in supervision.
• Professional-level supervisory experience (evaluation/discipline).
• Bachelor's degree in computer science or related field.

Responsibilities

• Manage and coordinate day-to-day operations of technical services and support.
• Oversee planning, budget, contracts, HR, procurement, and customer service.
• Lead district-wide tech support, end-user devices, classroom tech, and AV services.
• Coordinate with division staff, faculty, admins, and departments.

Skills

Network services

Technical services

Supervisory experience

Education

Bachelor's degree

Job description

Manager, Technical Services and Support

Department: Information Services (Dept)

Palomar College

Date Opened: 09/14/2026

Close Date: 10/12/2026

Primary Function: Manages, plans, coordinates, and administers day-to-day operational activities for technical services and support; assist in and performs operations functions including planning, budget, oversight of contracts, coordinating with human resources, procurement and customer service; manages District-wide technical support and service desk operations, including end-user technology, endpoint services, instructional and classroom technology, and audio-visual services; coordinates department functions and activities with other division staff, faculty, administrators and departments that utilize related technology services.

Salary:

• $11,785.72 [step 1] – $14,354.87 [step 5]. Step placement maybe negotiable within this range dependent upon education and experience. Administrators who possess earned doctorates from accredited institutions are awarded an annual stipend of $1,842.81.
• If you are a current employee who applies via the external recruitment process and is selected for a promotion, step placement on the new grade will be in accordance with the applicable District agreement/handbook.

Benefits:

• Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan (additional plans are available that require employee buyup/monthly contribution)
• Vacation, sick leave and 25 paid holidays
• $80,000 employee term life/accident insurance policy (additional buy up options available)
• Employee long-term care insurance
• Employee Assistance Plan (EAP) – Confidential free counseling, financial, legal, personal and professional development resources for all members of your household
• Additional buy up options available for other voluntary insurance benefits
• Enrollment in CalPERS (California Public Employees Retirement System) OR Enrollment in CalSTRS (California State Teachers Retirement System)

The estimated maximum value of this employer-paid benefits package is approximately $31,245.84 annually.

Minimum Qualifications

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

• Experience: Five years of network and/ortechnical services experience including two years of supervisoryexperience.
• Note: For work experience, a “year” is defined as equivalent to 40 hours per week for 12 months.If the position requires supervisory experience, the experience must be at a professional level (i.e. evaluation and/or discipline of staff).

AND

• Education: Equivalent to a bachelor's degree in computer science or a related field.

Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor's degree = 4 years of experience). Click here for Guidelines for Equivalency for ClassifiedPositions.

Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications. Coursework and degrees that are completed outside of the United States are required to have transcripts evaluated (evaluation to U.S. equivalency and a course by course analysis) by an appropriate U.S. credentials evaluation service. For a list of credential evaluation agencies accepted by Palomar College, visit the National Association of Credentials Evaluation Services (NACES) website at https://naces.org/, or the Association of International Credential Evaluators, Inc. (AICE) website at http://aice-eval.org/.

Diversity Statement

Palomar College serves over 30,000 students from a variety of backgrounds and we are proud to be a Hispanic Serving Institution. Our student body is rich in its diversity. Click here to see a quick overview of our student demographics on our recent Student Fact Sheet.

About the District

Palomar College, founded in 1946, is a comprehensive, two-year community college that serves the greater North San Diego County region. Palomar College offers over 200 associate degrees and certificate programs to approximately 25,000 full- and part-time students. A favorite in the community among local institutions of higher education, the College is recognized as one of the top 100 Colleges and Universities in the nation for serving Hispanic students. Palomar College is just 12 miles from the Pacific Ocean and 30 miles away from all of the exciting cultural activities that San Diego has to offer.

Equal Opportunity Employer

Palomar College is an Equal Opportunity Employer(EOE).