Manager, Technical Delivery (Healthtech)

Carex Consulting Group; Madison (WI); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Carex Consulting Group is seeking a Manager, Technical Delivery in Madison, WI to lead technical teams and oversee design, development, and deployment of complex healthcare technology solutions. This hands-on leadership role balances architecture, delivery oversight, and client services while mentoring a high‑performing team.

You'll drive architecture across Salesforce and Epic platforms, establish technical standards, and contribute to pre‑sales discovery and solution design.

Formación

• Experience leading technical delivery and solution architecture in healthcare tech.
• Ability to manage cross-functional teams across multiple client engagements.
• Strong communication with technical and non-technical stakeholders.
• Experience shaping technical delivery standards and release processes.
• Hands-on participation in deployments and troubleshooting.

Responsabilidades

• Oversee design, development, testing, deployment, and post-launch support across client engagements.
• Lead and develop developers, analysts, architects, and consultants while managing workloads and performance.
• Act as technical escalation point and contribute to billable client work.
• Translate business needs into technical specifications and implementation plans across Salesforce, Epic, and other platforms.
• Develop technical standards for documentation, QA, testing, and governance.
• Own deployment readiness with version control and release management using GitHub, Copado, etc.
• Collaborate with project managers and delivery leadership to align execution with timelines and budgets.
• Support pre-sales efforts with technical estimates and solution architecture input.
• Identify opportunities to improve operational efficiency and Jira governance.

Conocimientos

Technical delivery

Solution architecture

Team leadership

Client delivery

Healthcare technology

Enterprise platforms

Communication

Problem solving

Mentoring

Herramientas

Jira

GitHub

Copado

Descripción del empleo

Carex is partnering with a growing healthcare technology consulting firm to hire a Manager, Technical Delivery to lead technical teams and oversee the successful design, development, and implementation of complex healthcare technology solutions.

This is a hands‑on leadership role for someone who brings a strong technical background and enjoys balancing people management, solution architecture, and client delivery. You'll lead a team of developers, analysts, and architects while remaining actively involved in technical implementations, troubleshooting, quality assurance, and delivery oversight.

The ideal candidate has experience working in a consulting or client services environment, understands enterprise technology platforms such as Salesforce and Epic, and can establish scalable technical processes without slowing down execution. We're looking for someone who can build and mentor a high‑performing team, solve complex technical challenges, and help shape how technical delivery evolves as the organization grows.

What You'll Do

• Lead Technical Delivery: Oversee technical solution design, development, testing, deployment, and post‑launch support across multiple client engagements, ensuring solutions are delivered with quality and consistency.
• Manage and Develop a Technical Team: Lead, coach, and support developers, technical analysts, architects, and consultants while managing workloads, resource allocation, performance, and professional development.
• Stay Hands‑On: Serve as a technical escalation point for complex implementations, integrations, architecture decisions, and troubleshooting while contributing directly to billable client work.
• Drive Solution Architecture: Translate business requirements into technical specifications, solution designs, development plans, and implementation approaches across Salesforce, Epic, and other healthcare technology platforms.
• Establish Technical Standards: Develop and maintain best practices for technical documentation, development, quality assurance, testing, and delivery governance.
• Own Deployment and Release Readiness: Establish processes for version control, code management, deployment approvals, release management, and production validation using tools such as GitHub, Copado, and related platforms.
• Partner Across Teams: Collaborate closely with project managers, solution consultants, and client delivery leadership to align technical execution with project timelines, budgets, and client expectations.
• Support Project Planning and Pre‑Sales: Provide technical estimates, identify dependencies and delivery risks, and contribute to technical discovery, solution architecture, and statements of work.
• Improve Operational Efficiency: Identify opportunities to streamline workflows, strengthen Jira governance, reduce technical rework, and create repeatable processes that support organizational growth.

What You'll Bring

• Significant experience in technical delivery, solution architecture, software engineering, or technology consulting, ideally within a healthcare technology or enterprise consulting environment.
• Previous experience managing or leading technical teams, including developers, analysts, architects, or implementation consultants.
• Strong understanding of enterprise technology platforms, particularly Salesforce, Epic, CRM solutions, integrations, data platforms, or marketing technology.
• Experience overseeing end‑to‑end technical implementations, including requirements gathering, solution design, development, testing, deployment, and production support.
• Ability to translate complex business requirements into actionable technical solutions and effectively communicate with both technical and non‑technical stakeholders.
• Experience establishing technical delivery standards, quality assurance processes, development best practices, and release management procedures.
• Familiarity with Jira, GitHub, Copado, or similar project management, version control, and deployment tools.
• Experience developing technical estimates, managing delivery risks, and balancing resources across multiple client engagements.
• Strong leadership, communication, problem‑solving, and client relationship management skills.
• A hands‑on, adaptable leadership style with the ability to balance strategic direction, team development, and direct technical execution in a fast‑paced, growing organization.

Nice to Have

• Experience with Salesforce Health Cloud, Sales Cloud, Service Cloud, Marketing Cloud, or Data Cloud.
• Experience with Epic platforms such as Cheers, MyChart, Hello World, Provider Finder, or related applications.
• Background in healthcare CRM implementations, system integrations, marketing automation, campaign execution, or customer journey solutions.
• Experience working for a healthcare consulting firm, systems integrator, or professional services organization.
• Familiarity with healthcare data privacy, security, and compliance requirements.
• Experience supporting pre‑sales technical discovery, solution design, and statements of work.

Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.