Manager, Talent Solutions

Multi-Health Systems Inc. (MHS); United States; Remote; USD 115,000 - 130,000; Full time

Job summary

Multi-Health Systems Inc. (MHS) is seeking a Manager, Talent Solutions to lead the North American Talent Solutions sales team and drive profitable growth through new business and expanded client relationships.

This remote role may be located in North America with occasional travel to the Toronto head office and industry events. You will partner with Marketing, Product, Customer Success, and Operations to translate portfolio strategy into actionable go‑to‑market plans, forecast accurately, and

Qualifications

• Proven record of meeting/exceeding enterprise sales targets.
• 4+ years of experience leading a sales team.
• Experience leading virtual, geographically dispersed teams.
• Strong metrics mindset: forecasting, pipeline management, CRM.
• Collaborative leadership style with accountability.
• Relationship-building with senior leaders and cross-functional partners.
• Excellent written, verbal, presentation, and executive communication in English.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Lead the Talent Solutions sales team in acquiring new customers and expanding strategic relationships with existing customers.
• Provide ongoing coaching, deal support, and clear performance expectations to help team members consistently achieve individual and team sales goals.
• Monitor sales activity, pipeline health, conversion, and results, using data to identify risks, opportunities, and required actions.
• Maintain an accurate, evidence-based forecast and report on sales performance, productivity, pipeline, and key business risks to sales leadership.
• Partner cross‑functionally with Marketing, Product, Customer Success, Professional Services, and Operations to strengthen go‑to‑market execution and the customer experience.
• Promote operational excellence through consistent CRM use, clear sales processes, account planning, pipeline management, and meaningful performance metrics.
• Own people‑leadership responsibilities, including hiring, onboarding, goal setting, performance management, development, workforce planning, and employee engagement.
• Develop team capability in consultative selling, enterprise account management, opportunity strategy, negotiation, and executive‑level communication.
• Support the resolution of complex or sensitive customer issues by coordinating internal resources and maintaining clear customer communication.
• Bring structured customer, competitive and market insight into portfolio and product‑roadmap discussions to help protect current revenue and support future growth.
• Ensure the team can confidently position MHS Talent Solutions within each customer’s business context, connecting assessment capabilities to hiring, development, retention, risk, and organizational outcomes.

Skills

Enterprise sales

Sales leadership

CRM discipline

Forecasting

Relationship building

Executive communication

Cross-functional collaboration

Team coaching

Data-driven decision making

Education

Bachelor’s degree or equivalent

Tools

CRM tools

Job description

Internal titles may be modified for posting to attract appropriate candidates.

MHS is a leading developer of innovative solutions dedicated to measuring and developing the potential of people. We’re not just about assessments – we're about breaking barriers.

With over forty years of experience, we're pioneers in understanding and addressing neurological conditions and disorders–like ADHD in both children and adults. We're revolutionizing how gifted and talented youth are identified, ensuring a fair and inclusive process that nurtures potential in all its forms. We're deeply committed to improving outcomes within the justice system, offering support and resources to all involved. Our core values drive us to empower individuals at every level, focusing on talent development with an emphasis on emotional intelligence and leadership development.

We prioritize fairness, equity, and bias reduction in all aspects of our work while giving back to the communities we serve. Join us in our journey to create a world where everyone has the opportunity to succeed and thrive.

THE JOB

Do you have experience leading a high-performing enterprise sales team? Are you energized by the opportunity to grow a portfolio of fair, equitable, and scientifically valid talent assessment solutions that help organizations make better people decisions? Then please read on!

We are looking for a Manager, Talent Solutions who can combine hands‑on sales leadership, disciplined execution, and a customer‑centered approach to help grow our Talent Solutions business. This remote position may be located in North America and requires occasional travel to the Toronto head office, customer meetings, and industry events.

Reporting to the Director, Sales – Talent and Public Safety Solutions, this role leads the North American Talent Solutions sales team and is accountable for profitable growth, new business development, expansion of existing customer relationships, and consistent sales execution. The manager partners closely with Marketing, Product, Customer Success, Professional Services, and other internal teams to translate portfolio strategy and customer insight into focused go‑to‑market activity and measurable results.

WHAT YOU’LL DO:

• Lead the Talent Solutions sales team in acquiring new customers and expanding strategic relationships with existing customers.
• Provide ongoing coaching, deal support, and clear performance expectations to help team members consistently achieve individual and team sales goals.
• Monitor sales activity, pipeline health, conversion, and results, using data to identify risks, opportunities, and required actions.
• Maintain an accurate, evidence-based forecast and report on sales performance, productivity, pipeline, and key business risks to sales leadership.
• Partner cross‑functionally with Marketing, Product, Customer Success, Professional Services, and Operations to strengthen go‑to‑market execution and the customer experience.
• Promote operational excellence through consistent CRM use, clear sales processes, account planning, pipeline management, and meaningful performance metrics.
• Own people‑leadership responsibilities, including hiring, onboarding, goal setting, performance management, development, workforce planning, and employee engagement.
• Develop team capability in consultative selling, enterprise account management, opportunity strategy, negotiation, and executive‑level communication.
• Support the resolution of complex or sensitive customer issues by coordinating internal resources and maintaining clear customer communication.
• Bring structured customer, competitive and market insight into portfolio and product‑roadmap discussions to help protect current revenue and support future growth.
• Ensure the team can confidently position MHS Talent Solutions within each customer’s business context, connecting assessment capabilities to hiring, development, retention, risk, and organizational outcomes.

WHAT YOU BRING

You are a practical, collaborative sales leader who balances strategic priorities with hands‑on coaching and execution. You are organized, commercially minded, comfortable working across functions, and able to turn data and customer insight into clear action. In addition, you bring:

• A proven record of achieving or exceeding targets in enterprise business‑to‑business sales, ideally in talent assessment, HR technology, professional services, or a related solution‑based environment.
• Four or more years of experience leading and developing a sales team.
• Experience leading effectively in a virtual, geographically dispersed work environment.
• Strong command of sales metrics, pipeline management, forecasting, CRM discipline, and the key drivers of sales performance.
• A collaborative leadership style, with the ability to set direction, build accountability, and motivate people through change and growth.
• Sound judgment and a solutions‑oriented approach to complex customer, team, and business challenges.
• Strong relationship‑building and influencing skills across customers, senior leaders, and cross‑functional partners.
• Excellent written, verbal, presentation, and executive communication skills in English.
• A bachelor’s degree or an equivalent combination of education and relevant experience is preferred.

Salary: $115,000 to $130,000 per annum

LIFE AT MHS

We are an inclusive and collaborative team who encourage everyone here to learn, grow and THRIVE. Our flexible work arrangement includes the ability to work from home and location flexibility: you can be located anywhere that allows you to align your workday hours with Eastern Standard Time.

MHS Inc. is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. Please let us know if you require accommodation at any stage of the application process or want more information on our accommodation policies. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Disclaimer: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, note taking during interviews, or communicating with applicants. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.