Manager, Systems Success (Fully Remote)

Oak View Group; United States; Remote; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with matching

Paid Time Off

Job summary

Oak View Group is seeking a Manager, Systems Success to bridge core systems with venue operations across the U.S. You will help sales, service, and marketing teams adopt best practices and use systems effectively.

You will share best practices across venues, support user adoption for Salesforce Sales Cloud, Outreach, and other commercial workflows, and partner with the Director of Sales and Revenue Systems & Data Team to improve processes and accountability.

Qualifications

• 3-5 years of revenue-generating or systems enablement experience.
• Bachelor's degree required; Master's preferred.
• Strong communication, presentation, and negotiation skills with CRM and Microsoft Office proficiency.

Responsibilities

• Share best practices across venues and support user adoption for Salesforce Sales Cloud, Outreach, and other commercial workflows.
• Partner with the Director of Sales and Revenue Systems & Data Team to improve processes and accountability.
• Manage documentation and provide enablement, office hours, and follow-up support.

Skills

CRM proficiency

Communication

Presentation skills

Negotiation

Education

Bachelor's degree

Master's degree preferred

Tools

Salesforce Sales Cloud

Outreach

Microsoft Office

Job description

• The Manager, Systems Success will bridge central systems and local execution.
• Help sales, service, and marketing teams adopt best practices and use systems correctly.

Responsibilities:

• Share best practices across venues and support user adoption for Salesforce Sales Cloud, Outreach, and other commercial workflows.
• Partner with the Director of Sales and Revenue Systems & Data Team to improve processes and accountability.
• Manage documentation and provide enablement, office hours, and follow-up support.

Qualifications:

• 3-5 years of revenue-generating or systems enablement experience, ideally in premium seating, sports, or hospitality.
• Bachelor's degree required; Master's preferred, with proven success in sales technology adoption.
• Strong communication, presentation, and negotiation skills with CRM and Microsoft Office proficiency.
• Health, Dental, and Vision Insurance.
• 401(k) Savings Plan with matching.
• Paid Time Off including vacation, sick days, and holidays.

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, spanning venue development, management, hospitality, and sponsorship sales. Founded in 2015, the company serves seven world-class owned venues and a diverse client roster across four continents.