Manager, Systems Engineering

salesforce.com, inc.; Herndon (VA); On-site; USD 140,000 - 200,000; Full time

Job summary

Salesforce is seeking a Manager of Systems Engineering for the Build and Automation team to coordinate build activities in restricted environments, ensuring security, compliance, and reliability across services.

You will liaise between build engineers and commercial service teams, drive automation initiatives, perform RCAs, and help shape proposals for new work opportunities in alignment with government and customer requirements.

Qualifications

• Active TS/SCI clearance with polygraph is required.
• Experience managing a team of developers or engineers in restricted environments.
• Systems engineering in enterprise-scale internet services or related support.

Responsibilities

• Coordinate build activities in restricted regions and liaise between engineers and service teams.
• Collaborate with staff to resolve issues, drive RCAs, and transition findings to Global Solutions.
• Automate detection and resolution of recurring build issues and identify process improvements.
• Ensure compliance with internal policies and assist with technical proposals for new work.

Skills

Team management

Clearance TS/SCI

Systems engineering

Education

BS in Computer Science

Tools

Kubernetes

AWS CLI/SDK

Job description

Overview of the Role

The Build and Automation team is a critical part of Salesforce's infrastructure engineering organization, responsible for coordinating and securing build activities in restricted environments. We are looking for a Manager of Systems Engineering to serve as the key liaison between build engineers and commercial service teams, driving compliance, automation, and operational excellence in classified environments.

Responsibilities

• Coordinate build activities in restricted regions, serving as the liaison between build engineers and the commercial service teams that own and operate services.
• Collaborate with technical staff to resolve complex issues, drive Root Cause Analyses (RCAs), and transition findings to the Global Solutions team.
• Automate the detection and resolution of recurring build issues, and identify new opportunities to improve processes within the restricted environment.
• Ensure all work aligns with internal compliance policies and prepare or assist with technical proposals for new work opportunities.

Required Qualifications

• Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with polygraph required.
• 2+ years of proven experience managing a team of developers or engineers in a restricted environment.
• Systems engineering experience in enterprise‑scale internet service engineering or a related support role.

Preferred Qualifications

• Bachelor of Science (BS) or higher degree in Computer Science plus relevant job‑related experience.
• Expertise in Kubernetes‑based deployments and development.
• Hands‑on experience configuring and running Amazon Web Services (AWS) using the Command Line Interface (CLI) / Software Development Kits (SDKs).
• Experience within both the Intelligence Community (IC) and Department of Defense (DOD) environments, and with distributed systems at scale.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Know your rights: workplace discrimination is illegal.