Manager, Systems Contract Support

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 102,000 - 127,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) NYC Transit is seeking a Manager, Systems Contract Support to oversee maintenance contracts for CBTC technologies, developing scopes of work and estimates across the DOS divisions.

This role collaborates with C&D on scope development for solicitations, reviews contract documents for gaps, and leads cross‑divisional estimating for changes and task orders.

Qualifications

• Bachelor's degree in Public Administration, Economics, Technical Writing, Project Management, Engineering, or equivalent.
• 6 years of professional experience.
• 3 years of managerial/supervisory experience.

Responsibilities

• Develop maintenance scopes of work for CBTC-related solicitations.
• Estimate contract modifications and task orders using industry data.
• Review requirements to ensure scope alignment across documents.
• Lead scope development for multi-division contracts and changes.
• Coordinate with divisions to gather scope requirements and specs.

Education

Bachelor's degree or equivalent

Job description

JOB INFORMATION:

• Title: Manager, Systems Contract Support
• Authority: TA
• Department: Subways
• Division/Unit: Chief of Staff
• Location: 2 Broadway
• Hours: 9AM- 5PM
• Reporting Manager: Director - CBTC & Technology System
• Deadline: 9/25/26
• Compensation: $101,896 - $127,370 (GEN006)

POSITON SUMMARY:

This position is responsible for overseeing and developing scopes of work and estimates for maintenance contracts in support of the Department of Subways (DOS) operating divisions.Liaise with C&D on scope development for maintenance and support requirements for to be solicited and delivered as part of the CBTC projects. Work with DOS operating divisions personnel to develop expertise for scope writing and estimating and serve as the lead point on scope development and estimating for contracts, change orders and task orders that span across multiple divisions.Assist DOS divisions in reviewing contractual requirements, identifying and flagging scope deficiencies and working with the appropriate divisions to fill any gaps.Utilize best practices, estimating techniques and historical data for developing estimates and provide support for negotiation of contracts, change orders, and task orders.

RESPONSIBILITIES:

• Work with C&D to develop maintenance scopes of work for inclusion in the solicitations of capitally procured assets and systems in order to secure life cycle support for such systems and to facilitate evaluation of the overall life cycle costing of the selected systems.
• Utilize best practices estimating techniques, historical data, peer agency data, and any industry data to develop estimates for support contracts, contract modifications, and task orders for the maintenance and upkeeping of CBTC systems and other technology related contracts managed by DOS operating divisions.
• Assist DOS divisions in reviewing contractual requirements to ensure consistency between the scopes of work and other contractual documents and flag any scope deficiencies.
• Work with DOS operating divisions to develop expertise for scope writing and estimating while serving as the lead point on scope development and estimating for contracts, change orders and task orders that span across multiple divisions.
• Coordinate with the operating divisions to gather scope requirements and determine sufficiency of scopes of work and technical specifications.

EDUCATION AND EXPERIENCE:

• Baccalaureate from an accredited college inPublic Administration, Economics, Technical Writing, Project Management, Engineering, or an equivalent combination of education and experience.

• 6 years of professional experience.

• 3 years of Managerial/Supervisory Experience.

DESIRED SKILLS:

• Experience in developing technical specifications, scopes of work, and in-house estimates.
• Familiarity with technology-based systems.
• Knowledge of estimating techniques and best practices.
• Strong business acumen
• Excellent communication and presentation skills.
• Proven skills in managing highly motivated staff and effectively providing coordination across divisions.
• Demonstrated experience in project management and IT system development.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles:Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Pleaseindicatein your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed informationregardingthe 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA networkcomprisesthe nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary isdeterminedexperience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent uponmaintaininga satisfactory record of job performance, attendance, and disciplinary conduct.Pursuant tothe New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.