Manager-Surgical Services - Full Time- Mercy St. Francis

Mercy; Mountain View (MO); On-site; USD 95,000 - 130,000; Full time

Job summary

The Surgical Services Manager (SSM) at Mercy leads safe, high-quality perioperative care and efficient resource use, partnering with physicians and nursing leadership to optimize patient flow and bed management. The role sets professional standards and mentors staff to drive continuous improvement.

Qualifications include a BSN or RN-MSN, current RN license, 3+ years in nursing with perioperative experience, and preferred CNOR/CAPA.

Qualifications

• BSN or RN-MSN with completion within 3 years of assuming the role.
• Current RN license in the state of Missouri or applicable state.
• Healthcare Provider card or complete a course within probation period.
• Perioperative certification (CNOR/CAPA) preferred.

Responsibilities

• Lead perioperative nursing teams to ensure safe, high‑quality care.
• Collaborate with physicians and staff to optimize patient flow and bed management.
• Model Mercy values, set professional standards, and mentor staff toward leadership.

Skills

Leadership

Communication

Mentorship

Team collaboration

Education

BSN or RN-MSN

Job description

Find your calling at Mercy!

The Surgical Services Manager (SSM) assures the delivery of safe, high-quality and cost-effective care provided by competent co-workers within the unit. They ensure the efficient utilization of available resources to meet productivity and financial goals. The SSM works collaboratively and effectively with other administrative personnel, physicians and co-workers throughout the Ministry to enhance communication, share pertinent data and improve processes across the continuum. The SSM is proactively involved in patient flow and bed management issues in collaboration with the Staffing Office. They are leaders who inspire a shared vision, demonstrating the value of change and presenting it to co-workers with enthusiasm. The SSM models the way by setting professional standards, having a positive attitude, and engaging co-workers to become leaders of change. They challenge the current process and enable others to promote change by providing support, mentorship, and guidance to those who provide direct patient care. The SSM encourages the heart of co-workers by providing both public and private recognition and connecting on a personal level with those that they serve. The SSM holds direct and indirect care providers accountable for their professional responsibilities and adherence to regulatory guidelines. The SSM performs duties and responsibilities in a manner consistent with the Mission, Values and Mercy Service Standards.

Position Details:

Education: BSN or actively pursuing RN-MSN with completion within 3 years of being in the role.

Licensure: Current RN license with the State Board of Nursing.

Experience: 3 or more years of Nursing with at least a year in perioperative nursing experience.

Certifications: Must have Healthcare Provider card or complete a course within probation period. Perioperative certification (i.e., CNOR, CAPA) preferred.

Other: Demonstrates skills in human relations and communication; written, verbal, and electronic. Demonstrates clinical competence in patient care delivery. Possesses the ability to assess data and assist personnel in providing appropriate level of care. Performs responsibilities in the spirit of the Mercy Mission and Charism. Makes decisions and determines actions using the Mercy Values as a guide. May be required to work differing schedules, shifts, days of the week, or work frequency according to patient care needs. Interacting with other Departments in a positive customer service manner, assuring that the Perioperative customer's experience will be one of courtesy, compassion, clinical excellence and outstanding service in a safe and efficient manner.

Preferred Education: Master's degree in Nursing, Health Administration or related field.

Preferred Experience: 3 years in perioperative services and previous management experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.