Manager, Supplier Quality

Vse Aviation Inc (us); Florida; On-site; USD 110,000 - 160,000; Full time

Job summary

VSE Aviation is seeking a Manager of Supplier Quality to lead supplier performance, drive MRB activities, and ensure QMS compliance across the supply chain. This role champions the voice of the customer, leads audits, corrective actions, and continuous improvement initiatives with a focus on reducing defects and enhancing performance.

The ideal candidate holds a engineering/quality degree with 7+ years of technical experience including 4+ years in leadership, and extensive experience with ISO

Qualifications

• Bachelor’s degree in engineering, quality, or related field; or 3 years of relevant work experience in lieu of degree.
• 7+ years of relevant/technical work experience with at least 4 years in leadership.
• Audit experience/certification, particularly with ISO 9001 and/or AS9100/AS13100.
• Experience with Root Cause Analysis, Risk Management, and Supplier Performance Management.
• Ability to travel to VSE facilities, suppliers, and customer sites.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams)

Responsibilities

• Lead supplier performance evaluations and strategic sourcing decisions.
• Oversee MRB activities and supplier corrective actions.
• Audit programs to ensure ISO/AS standards compliance.
• Guide Field Quality Engineers and coordinate quality clinics.
• Lead internal and third-party audits for regulatory compliance.
• Manage work transfers and special processes in VSE supply chain.
• Develop and implement QMS processes and document control.
• Monitor quality metrics and drive improvements in cost, quality, and customer satisfaction.
• Report supplier performance to senior leadership.
• Act as Voice of the Customer across departments to align quality objectives.

Skills

Leadership

Supplier performance management

Auditing

Root cause analysis

Risk management

Communication

Travel readiness

MS Office proficiency

Education

Bachelor's degree in engineering or quality

Tools

ISO 9001/AS9100 knowledge

QMS documentation systems

Job description

SUMMARY: The Manager, Supplier Quality, is a strategic and results-driven leader responsible for overseeing supplier performance and ensuring the highest standards of quality across VSE Aviation’s supply chain. This role plays a vital part in maintaining compliance with the Quality Management System (QMS), driving continuous improvement, and championing the voice of the customer throughout the organization. Key responsibilities include leading supplier oversight initiatives, managing work transfers, and directing Material Review Board (MRB) activities. The role ensures that all supplier-provided products and services consistently meet or exceed VSE Aviation’s quality standards, customer expectations, and regulatory requirements. The Manager also leads efforts to evaluate supplier capabilities, implement corrective actions, and build long-term partnerships that support operational excellence and compliance.DUTIES & RESPONSIBILITIES:Support supplier performance evaluations, contributing to vendor approval, selection, and strategic sourcing decisions.Participate in Material Review Board (MRB) activities, ensuring necessary product verification steps are followedOversee supplier corrective actions to ensure quality and compliance, and zero defects.Provide oversight and guidance to Field Quality Engineers, particularly for suppliers requiring quality clinics or enhanced support to support VSE Supply Chain.Lead and manage internal and third-party audits, ensuring full compliance with regulatory standards and customer requirements.Participate and provide guidance in work transfers and necessary special processes for unique products in the VSE supply chain.Oversee the establishment, implementation, and maintenance of Quality Management System (QMS) processes, including control of documents and data.Ensure effective process interaction and optimization, collaborating with process owners and conducting in-person reviews to drive efficiency.Monitor and analyze quality metrics and performance trends to identify opportunities for improvement in cost, quality, and customer satisfaction.Develop and execute comprehensive quality plans through risk assessments, identification of critical control points, and implementation of preventive and verification measures.Conduct VSE supplier surveys, manage customer complaints and product returns, and ensure timely and effective resolution.Serve as the Voice of the Customer, promoting awareness of customer expectations across all departments and ensuring alignment with quality objectives.Champion a culture of root cause analysis and corrective action, driving continuous improvement and preventing the recurrence of quality issues.Report on QMS performance to senior leadership, highlighting areas for improvement and aligning quality initiatives with organizational goals.Reports on Supplier performance to top management identifying any needs for improvement.Other duties as assigned.MINIMUM REQUIREMENTS:Bachelor’s degree in engineering, quality, or related fieldOR an additional 3 years of specific work experience in lieu of degree.7 years of relevant/technical work experiencewith at least 4 years of leadership experienceAudit experience/certification, particularly with ISO 9001 and/or AS9100/AS13100 Quality/ Quality ManagementExperience with Root Cause Analysis, Risk Management, and Supplier Performance ManagementAbility to self-manage, set priorities, and demonstrate follow-through.Ability to travel to VSE facilities, suppliers, and customer sites.Proficiency using Microsoft Office Suite (Word, Excel, Power Point, Teams, etc.)Excellent communication skills (verbal and written)PREFERRED REQUIREMENTS:Master’s degree in relevant field10+ years of experience in Engineering, Quality and Compliance8+ years of aviation experience8+ years of leadership experienceKnowledge of Quantum Control SoftwareOTHER:The selected applicant will be subject to a background check and drug testing.