Manager, Supplier Account Management

SIRVA Inc.; Kent (WA); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k)

Paid Time Off

Job summary

SIRVA Inc. is seeking a Manager, Supplier Account Management to develop strategy and strengthen client relationships while supporting the global supplier network. The role may evolve to include reports management and future team leadership.

Responsibilities include leading supplier selection through RFPs, price negotiations, contracting, and performance tracking, with data support for pricing and spend analysis. Strong presentation skills and cross-cultural experience are valued.

Qualifications

• 2+ years supply chain management experience in the relocation industry.
• 6+ years' relocation industry experience.
• Experience using online procurement tools such as Global eProcure.
• Advanced ability in Excel, Word, and PowerPoint.
• CIPS or other supply chain management certification(s).
• Experience living abroad or working with different cultures.
• Excellent interpersonal, verbal communication, and presentation skills.

Responsibilities

• Manage global service providers and client interfaces.
• Support business development for RFPs, RFIs and re-bids.
• Oversee supplier network operations including selection, contracting, training and performance reviews.
• Provide data support for pricing analysis, cost savings reports, and client spend reporting.
• Present balanced solutions to clients, suppliers, and internal teams.

Skills

Supply chain management

Excel

PowerPoint

Word

Negotiation

Analytical skills

Communication

Presentation skills

Cross-cultural collaboration

Education

CIPS certification

Tools

Global eProcure

Job description

Role Overview

As a Manager, Supplier Account Management you will contribute to Sirva's success by development of our strategy and client relationships, as well as supporting the operational management of our supplier network. There are currently no direct reports, however this may be a requirement in the future as part of the role.

*This role is open to be filled in Kent, Washington or Cape Canaveral, Florida.

Essential Functions & Responsibilities

• Management of global service providers (such as temporary accommodation, language training, immigration, spousal assistance, furniture rental) in relation to client specific supplier management.
• Involvement in and development of regional and global client interface, including client reviews and prospect presentations.
• Business development support for RFPs, RFIs, and re-bids for existing client business.
• Operational management of allocated Service Providers on a global basis, including:
  • Leadership role in selection (through RFP)
  • Price negotiation
  • Contracting
  • System updates
  • Training (development and delivery)
  • Issue logging and resolution
  • Performance review
  • Cost, volume and performance tracking
• Proficiency in Excel and Sirva's case management systems reporting; provide data support for pricing analysis, cost savings reports, client spend, volume reporting, and other data tracking.
• Ability to present balanced solutions as a supplier, client, and internal advocate.
• Research, develop, and deliver trainings for suppliers and internal operational teams.
• Global leadership of agreed area(s) of expertise (e.g., analytics, scorecards, training, etc.).
• Proactive development of the Supply Chain function and creation of new products and processes.
• Utilization of effective procurement methodology and ability to demonstrate cost savings and Supply Chain value-add both to clients and internal stakeholders.

Qualifications & Preferred Skills

• 2+ years Supply Chain Management experience in the Relocation Industry.
• 6+ years' experience in the Relocation Industry.
• Experience using online procurement tools (e.g., Global eProcure).
• Advanced ability in Excel, Word, PowerPoint.
• CIPS or other supply chain management certification(s).
• Experience of living abroad or working with different cultures.
• Excellent interpersonal, verbal communication, and presentation skills.
• Strategic approach to using the Sirva network to build a best-practice supply chain, reflect a specific global client's needs and culture.
• Act as a regional ambassador and role model in support of the Supplier Networks team global strategy and practices.
• Leadership approach to problem solving/decision-making both at strategic and tactical level.
• Strong motivating influence and ability to work independently.
• Project management skills: attention to detail, highly organized, and deadline focused.
• Ability to analyze key financial data and put in place supplier performance measurements.
• Excellent negotiating and analytical skills.
• Flexibility to work across time zones and adapt working hours to client and client service teams.
• Flexibility to travel if required.

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Manager, Supplier Account Management
• Salary Range: $75,000-$100,000USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.

• Vacancy Status: This posting reflects an existing vacancy within our organization.