Manager, Strategic Account Management

Walmart Inc.; Bentonville (AR); On-site; USD 80,000 - 155,000; Full time

Benefits offered by this job

Discount Card

Health benefits

Live Better U

401(k)

Job summary

Walmart Inc. in Bentonville, AR is seeking a Manager, Strategic Account Management to lead account strategies, grow business, and drive customer satisfaction. You will build relationships with key stakeholders, oversee team performance, and translate metrics into actionable plans in a fast-paced retail environment.

The role emphasizes leadership, collaboration across functions, and adherence to Walmart's policies and values. Excellent negotiation and data analysis skills are essential.

Qualifications

• Minimum: Bachelors degree in engineering, information technology, business, marketing and sales, healthcare, or related area.
• Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni-channel merchandising, or related area.
• Preferred: Leadership experience in cross-functional teams and strategic planning.

Responsibilities

• Develop and maintain strong relationships with key stakeholders to support business plans.
• Coordinate and oversee job-related activities, ensuring alignment with customer and business needs.
• Lead strategic account planning, forecasting, and sales activities to drive growth.
• Provide supervision, mentoring, and development opportunities for associates to enhance team performance.
• Analyze business metrics and data models to identify improvement opportunities and inform decision-making.
• Ensure compliance with policies, ethics, and standards while promoting continuous learning and adaptability.
• Facilitate effective negotiation and communication to achieve mutually beneficial outcomes.

Skills

Strategic account management

Stakeholder engagement

Data analysis

Negotiation

E-commerce knowledge

Leadership

Business acumen

Mentoring

Education

Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area

Job description

Position Summary...

What you'll do...

The Manager, Strategic Account Management leads the development and execution of account strategies to drive business growth and customer satisfaction. This role involves building and maintaining strong relationships with key stakeholders, overseeing team performance, and ensuring alignment with company policies and values. The position requires analytical insight to interpret business metrics, identify improvement opportunities, and deliver actionable recommendations. By fostering collaboration and continuous learning, the manager supports operational excellence and drives results that meet both customer and organizational objectives within a dynamic retail environment.

About the team:

Our team is committed to supporting sellers on Walmart Marketplace by partnering with enterprise-level, multi-category sellers to offer a broad assortment with excellent value and service. The Marketplace account management team drives growth for high-impact sellers through strategic planning, operational excellence, and collaboration across functions. By leveraging strong stakeholder engagement, data analysis, and business insights, the team delivers effective solutions that enhance seller performance and customer satisfaction. This collaborative environment fosters continuous improvement and ensures alignment with Walmart’s mission to provide outstanding service and value.

What you'll do:

• Develop and maintain strong relationships with key stakeholders to support business plans and initiatives.
• Coordinate and oversee job-related activities, ensuring alignment with customer and business needs.
• Lead strategic account planning, forecasting, and sales activities to drive growth and meet objectives.
• Provide supervision, mentoring, and development opportunities for associates to enhance team performance.
• Analyze business metrics and data models to identify improvement opportunities and inform decision-making.
• Ensure compliance with company policies, ethics, and standards while promoting continuous learning and adaptability.
• Facilitate effective negotiation and communication to achieve mutually beneficial outcomes.

What you'll bring:

• Proven experience in strategic account management with strong stakeholder engagement and relationship management skills.
• Ability to analyze business metrics and data models to inform decision-making and identify improvement opportunities.
• Expertise in negotiation techniques and delivering compelling, fact-based sales proposals.
• Knowledge of e-commerce, merchandising, and product assortment management to support customer needs.
• Demonstrated leadership in mentoring, coaching, and developing team members to achieve business goals.
• Strong business acumen with the ability to translate complex requirements into actionable plans aligned with company strategy.
• Commitment to integrity, ethical standards, and fostering a collaborative work environment.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00

Bellevue, Washington US-11663 | Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00

San Bruno, California US-08848 | Sunnyvale, California US-08479: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Minimum Qualifications…

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications…

Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales

Primary Location…

1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you'll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life's challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation.At Walmart's new Home Office in Bentonville, Arkansas, we're redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting-edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on-site childcare at our Little Squiggles Children's Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we're creating a space where work-life balance isn't just a goal—it's a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you're exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you'll experience the perfect blend of small-town charm and big-city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn't just a workplace—it's a destination for leaders eager to make a difference.

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