Manager, Standardization

R1 RCM; United States; On-site; USD 65,000 - 117,000; Full time

Job summary

R1 RCM is seeking a Manager, Standardization to help clients adopt standardized revenue cycle operating models that drive performance, consistency, and operational excellence. You will lead assessments, support onboarding, and partner with stakeholders to implement best practices across the revenue cycle.

You will evaluate current-state workflows, develop future-state designs, and maintain standardization tools to enable successful adoption.

Qualifications

• 5+ years of experience in healthcare revenue cycle operations, performance improvement, implementation, client onboarding, consulting, or operational transformation.
• Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholder groups simultaneously.
• Experience conducting operational assessments and translating findings into actionable recommendations and improvement plans.
• Excellent communication and presentation skills, including experience engaging executive leaders and client stakeholders.
• Advanced proficiency with Microsoft Excel, PowerPoint, Word, and Project Operations.

Responsibilities

• Lead standardization activities during client onboarding, including assessments, scorecard completion, risk identification, and executive-ready recommendations.
• Drive implementation activities for large-scale deployments, ensuring delivery against milestones, timelines, and KPIs.
• Evaluate current-state workflows against operating standards and identify opportunities to improve efficiency, quality, and financial performance.
• Support future-state workflow design and process optimization across the revenue cycle.
• Develop and maintain standardization tools, scorecards, templates, playbooks, and onboarding resources.
• Partner with operations, implementation, technology, and client leadership teams to support adoption of R1 standards.
• Provide post-go-live stabilization support and monitor performance against objectives.
• Influence operational transformation efforts to achieve sustainable performance.

Skills

Healthcare revenue cycle

Project management

Stakeholder management

Communication

Excel

PowerPoint

Epic revenue cycle

Travel up to 75%

Tools

Project Operations

Microsoft Word

Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As the Manager, Standardization, you will play a key role in helping new and existing R1 clients adopt standardized revenue cycle operating models that drive performance, consistency, and operational excellence. You will lead operational assessments, support client onboarding activities, identify improvement opportunities, and partner with stakeholders to implement best practices across the revenue cycle.

Here’s What You’ll Experience As a Manager, Standardization

• Lead standardization activities during client onboarding, including operational assessments, scorecard completion, risk identification, and development of executive-ready recommendations.
• Drive implementation activities for large-scale customer deployments, ensuring delivery against milestones, timelines, and key performance indicators.
• Evaluate current-state workflows against R1 operating standards and identify opportunities to improve efficiency, quality, and financial performance.
• Support future-state workflow design and process optimization initiatives across the revenue cycle.
• Develop and maintain standardization tools, scorecards, templates, playbooks, and onboarding resources.
• Partner with operations, implementation, technology, and client leadership teams to support successful adoption of R1 standards.
• Provide post-go-live stabilization support and monitor performance against operational objectives.
• Influence operational transformation efforts that help clients achieve sustainable performance improvement and long‑term success.

Required Skills

• 5+ years of experience in healthcare revenue cycle operations, performance improvement, implementation, client onboarding, consulting, or operational transformation.
• Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholder groups simultaneously.
• Experience conducting operational assessments and translating findings into actionable recommendations and improvement plans.
• Excellent communication and presentation skills, including experience engaging executive leaders and client stakeholders.
• Advanced proficiency with Microsoft Excel, PowerPoint, Word, and Project Operations.
• Experience working within Epic revenue cycle environments or large‑scale EMR transition initiatives preferred.
• Demonstrated ability to influence change, drive standardization efforts, and navigate complex operational environments.
• Ability to travel up to 50% to 75% as business needs require.

For this US-based position, the base pay range is $65,000.00 - $116,747.20 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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