Manager: Ski & Ride School - Training

Vail Resorts; Ludlow (VT); Presencial; USD 59 000 - 84 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Ski passes for employees

Employee discounts on lodging, food, 2

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Resumo da oferta

Vail Resorts in Ludlow, VT is hiring for a Winter Seasonal Ski & Ride School Manager. The role leads the resort’s Ski & Ride School, focusing on guest relations, quality control, staff development, and financial stewardship.

You will work with the Director of Skier Services and resort departments to ensure guest satisfaction and program success. The position requires a High School diploma or equivalent, PSIA/AASI Level 2 (with Level 3 preferred) and at least two years of supervisory experience.

Qualificações

• High School diploma or equivalent.
• PSIA/AASI Level 2 certification or equivalent.
• English fluency in written and verbal.
• Must pass a background check.
• Minimum of two years supervisory experience.
• Willingness to work in inclement weather and high alpine environments.

Responsabilidades

• Lead and supervise Ski & Ride School operations at the location.
• Resolve guest complaints using company values and tools.
• Drive business through quality control, labor management and safety.
• Communicate effectively with leadership and other departments.
• Oversee day-to-day supplies and program tools for operations.
• Model the Company’s mission, vision and values.
• Assist in development of future strategic initiatives for the department.
• Ensure staffing aligns with daily business needs.

Conhecimentos

Leadership

Guest service

Communication

Teamwork

English fluency

Formação académica

High School diploma or equivalent

PSIA/AASI Level 2 certification

PSIA/AASI Level 3 certification or equivalent

Descrição da oferta de emprego

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits:

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Summary:

The Ski and Ride School Manager is responsible for creating a welcoming impression by leading the resort values and priorities and modeling our company’s leadership competencies. This is achieved through the focus on quality control, guest relations, sales generation, staff performance development, financial responsibility, communication, teamwork, administrative duties and self-development. They will manage growth and expense of programs, and will oversee the location’s supervisory team to ensure all stakeholders: employees, guests, resort and business needs are consistently met. This position will work with the Director of Skier Services, Senior Manager, and all other resort departments to ensure efficient management of the department.

Job Specifications:

• Starting Wage:$58,859.00 - $84,084.00
• Employment Type:Winter Seasonal 2026/2027
• Shift Type:Full Time hours available
• Minimum Age:At least 18 years of age
• Housing Availability:No

Job Responsibilities:

• Connect to and Develop supervisors, pros and support staff at their assigned location to understand their role in our business. Implements and holds staff accountable to both Ski & Ride School & company policies and procedures.
• Resolve guest complaints by utilizing company values, and available company tools.
• Drive our business through quality control of products, labor management and safety of employees and guests.
• Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.
• Responsible for overseeing and coordinating the day to day supplies and program tools for inside and outside operations.
• Understand, Lead and model the Company’s mission, vision and values.
• Contribute to development of future strategic initiatives of the department.
• Ensure that staffing needs are in line with business needs on a daily basis
• Other job duties as assigned by management

Job Requirements:

• High School diploma or equivalent
• Minimum of three years experience as an Ski & Ride School Instructor
• Minimum of two years of supervisory experience
• PSIA/AASI Level 2 certification or equivalent
• English, fluency in both written and verbal
• Must be able to work in inclement weather in a high alpine environment
• Must have excellent guest service and communication skills
• Must work well in a team
• Strong leadership skills
• Must be able to work flexible schedule including weekends, nights, weekdays, evenings, & holidays
• Must pass a background check

Preferred Skills:

• PSIA/AASI Level 3 certification or equivalent
• Children Specialist 2 certification or equivalent
• Prior experience working with Children, Adult, and privates
• College degree / experience in relevant field
• Experience in a high-volume, fast-paced work environment.

The expected pay range is$58,859.00 - $84,084.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.