Manager, Site Reliability Engineering

Dayforce US, Inc.; Minnesota; Remote; USD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Site Reliability Engineering Manager to lead a dynamic team in enhancing the reliability and performance of cutting-edge cloud applications. In this pivotal role, you'll manage critical SRE projects, ensuring seamless service delivery and proactive solutions. With a focus on continuous improvement, you'll empower engineers with advanced tools and processes while fostering a collaborative environment. This opportunity not only offers the chance to shape the future of site reliability but also emphasizes personal and professional growth, making it an exciting career move for those passionate about technology and innovation.

Benefits

Comprehensive wellness initiatives

Volunteer days

Competitive pay

Time away from work programs

Personal and professional growth opportunities

Qualifications

• Proven ability to manage technical projects and teams effectively.
• Experience with distributed systems and cloud platforms is essential.

Responsibilities

• Lead complex incidents and ensure robust remediation actions.
• Recruit and train future Site Reliability Engineers.
• Develop relationships across the business for project success.

Skills

Technical Project Management

Cloud Platforms (Azure Preferred)

Incident Management

Object-oriented Programming (C#, Java)

Scripting Languages (Python, PowerShell)

Database Management (MSSQL, Postgres)

Communication Skills

Containerization and Kubernetes

Terraform Knowledge

Tools

Azure DevOps

Jira

Job description

Posted Monday, April 14, 2025 at 4:00 AM | Expires Sunday, June 15, 2025 at 3:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better TM - reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada.

About the opportunity

Managers of the Site Reliability Engineering plan and oversee all SRE projects and manage teams of varying sizes. SRE projects vary in duration and complexity but every one has business value and is critical to the resiliency of the Dayforce application and customers.

Join the pioneering Site Reliability Engineering team at Dayforce, where we lead the charge in ensuring our state-of-the-art products set new benchmarks in scalability, availability, and reliability. We embrace the SRE engagement model to deliver exceptional performance. As a member of our team, you'll help build and maintain a suite of internal tools that proactively alert, report, and autonomously remediate Dayforce environments, ensuring seamless service. We're committed to proactive solutions, crafting robust processes, empowering our talented developers with the latest technology, and engineering innovative remedies to prevent issues from recurring. If you're passionate about pushing the boundaries in site reliability engineering, join us at Dayforce and become part of a team that thrives on challenges and celebrates continuous improvement. Elevate your career with us and be a part of a transformative journey in the world of SRE.

What you'll get to do

• Learn about Dayforce’s cloud infrastructure and the applications that run on them to build a full mental model of how the Dayforce ecosystem works.
• Lead the most complex incidents, publish root cause documents, and ensure all remediation actions are robust and automatic to avoid duplicate incidents.
• Ensure timely and accurate delivery of all SRE projects.
• Recruit, interview and hire future SREs.
• Develop and ensure all training materials are kept up to date.
• Develop trusted relationships with all parts of Dayforce’s business.
• PagerDuty On-Call rotations as required.

Skills and Experience we value

• Proven ability to manage a group of technical engineers.
• Proven ability to manage technical projects from start to finish.
• Ability to architect systems and applications is highly valuable.
• Experience operating highly distributed systems.
• Seasoned Incident Commander.
• Experience with Cloud Platforms (Azure Preferred).
• Experience with Azure Dev Ops or Jira Project Management as well as Scrum, Kanban and Agile Methodologies is mandatory.
• Experience with at least one object-oriented programming language (C# and Java preferred).
• Experience with at least one scripting language (Python and PowerShell preferred).
• Experience with at least one database engine and querying language (MSSQL / TSQL and Postgres / PLSQL preferred).
• Excellent communication and collaboration skills are mandatory.
• Ability to gather requirements from multiple stakeholders and manage projects that execute on those defined requirements.
• Proven ability to consistently deliver solutions on time.
• Ability to handle high-stress situations.
• Knowledge of containerization and Kubernetes is considered an asset.
• Knowledge of Terraform is considered an asset.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives, and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares, we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.