Manager, Sales Operations & Analytics

Microbot Medical; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Join a mission-driven company dedicated to improving patient outcomes through innovative medical technology. As a Manager in Sales Operations & Analytics, you will play a pivotal role in supporting the commercial team by developing market insights strategies and integrating tools that enhance performance. This position offers the opportunity to work in a collaborative environment, analyzing customer trends and optimizing workflows to drive efficiency. With a competitive salary and a supportive team culture, this role is perfect for those looking to make a significant impact in the healthcare sector.

Benefits

Competitive salary

Bonus structure

Benefits package

Collaborative team culture

Qualifications

• 2-5 years of experience in sales operations or business analytics.
• Proven ability to interpret customer spending trends.
• Strong analytical and communication skills.

Responsibilities

• Develop strategies to support sales and marketing objectives.
• Conduct analysis of customer profiles and spending behaviors.
• Maintain and optimize CRM tools for data accuracy.

Skills

Sales Operations

Business Analytics

CRM Platforms

Data Analysis

Communication Skills

Organizational Skills

Education

Bachelor's Degree in Business

Master's Degree

Tools

Salesforce

Tableau

Power BI

Excel

Job description

Job Title: Manager, Sales Operations & Analytics
Department: Sales / Commercial Operations
Reports To: VP of Sales
Type: Full-Time
Location: Remote (on site as needed)

Position Summary

The Sales Operations & Analytics supports the commercial team by establishing clear market insights strategy, developing processes, and integrate tools that drive performance and efficiency across the sales organization. This role plays a critical part in enabling data-driven decision-making, managing CRM systems, and supporting field teams in a fast-paced, regulated medical device environment. A key area of this position is to develop a deep market intelligence tools and processes to increase focus and efficiency of the sales process and cycle, analyze purchasing patterns and trends of both existing and prospective customers to uncover growth opportunities and turn them into effective sales strategies.

Key Responsibilities

• Develop a strategy to support sales and marketing objectives
• Develop tools to integrate market intelligence, sales data and performance metrics to identify trends, opportunities, and gaps
• Conduct in-depth analysis of customers’ profile to support and enhance targeting process
• Identify and analyze prospect spending behaviors, procurement cycles, and buying patterns
• Develop models to forecast customer purchasing trends and identify accounts with growth potential
• Maintain and optimize CRM tools ensuring data accuracy and usability
• Support territory alignment, quota setting, and incentive compensation modeling
• Partner with sales, marketing, finance, and supply chain to streamline workflows and improve operational efficiency
• Develop reports, dashboards, and presentations for senior leadership and sales teams
• Assist with sales forecasting and pipeline analysis
• Manage and improve lead generation, order tracking, and contract processing workflows
• Support new product launches and commercial readiness initiatives
• Ensure compliance with regulatory requirements (e.g., Sunshine Act reporting, FDA guidelines)
• Provide ongoing training and support to sales team members on tools and processes

Qualifications

• 2–5 years of experience in sales operations and/or business analytics, in the medical device, life sciences, or healthcare sector
• Bachelor’s degree in business, Finance, Engineering, or related field; Master’s degree a plus
• Proven ability to extract and interpret customer spending trends to drive strategic recommendations
• Proficiency in CRM platforms (e.g., Salesforce) and business intelligence tools (e.g., Tableau, Power BI, Excel)
• Strong analytical, organizational, and communication skills
• Ability to work in a cross functional team environment
• Ability to translate complex data into actionable insights
• Comfortable working in a highly regulated, performance-driven environment
• Knowledge of medical device sales cycles, GPOs/IDNs, and compliance requirements is a strong plus

Why Join Us?

• Be part of a mission-driven company improving patient outcomes through cutting-edge medical technology
• Join a collaborative, agile, and supportive team culture
• Competitive salary, bonus structure, and benefits package