Manager, Sales Operations - AI & Commercial Enablement

Bausch & Lomb GmbH; Bridgewater (MA); Hybrid; USD 130,000 - 165,000; Full time

Benefits offered by this job

Hybrid work schedule

Health insurance

401(k) with company match

Tuition reimbursement program

Paid time off

Job summary

Bausch & Lomb GmbH is seeking a Manager, Sales Operations – AI & Commercial Enablement to transform the Consumer division into a strategic, AI-enabled capability. You will partner across Sales, Finance, Supply Chain, IT, and Data & Analytics to align strategy, forecasting, and financial insights for faster, smarter decisions.

This role drives forecast accuracy, trade investment optimization, and disciplined commercial execution, while building scalable, tech-enabled solutions that improve

Qualifications

• Strong analytical and problem-solving skills with ability to translate data into actionable insights.
• Experience translating field inputs into a single demand signal for planning.
• Ability to influence cross-functionally and drive alignment.

Responsibilities

• Own and improve the commercial forecast feeding Finance, Supply Chain, and S&OP.
• Ensure forecast accuracy through data governance and continuous improvement.
• Lead product allocation decisions during supply constraints and launches.
• Guide trade and promotional investment decisions using ROI, revenue impact, and risk analysis.
• Establish KPIs, dashboards, and governance for clear action and execution.
• Own Sales Operations data/tools, defining requirements and ensuring data accuracy.
• Collaborate to design and implement an AI-enabled Sales Decision Engine for forecasting and optimization.

Skills

Analytical thinking

Cross-functional collaboration

Data-driven decision making

Forecasting

Strategic thinking

Education

MBA or advanced degree

Tools

SQL

Snowflake

Power BI

Tableau

Job description

Why this Role Matters

As the Manager, Sales Operations – AI & Commercial Enablement, you will help transform Sales Operations within the Consumer division into a strategic, AI-enabled capability that drives commercial performance and execution. Acting as a central partner across Sales, Finance, Supply Chain, IT, Data & Analytics, and Revenue Growth Management, you will connect strategy, forecasting, and financial insights to drive faster, smarter business decisions. This is a high-impact individual contributor leadership role responsible for building and scaling capabilities that improve forecast accuracy, optimize trade investment, and strengthen commercial execution.

What You’ll Do

• Own and continuously improve the commercial forecast that feeds Finance, Supply Chain, and S&OP processes, translating field sales inputs, retailer intelligence, and consumption data into one aligned demand signal.
• Maintain forecast accuracy and credibility through strong data governance, validation, continuous improvement, and incorporation of customer and voice-of-sales insights into long-range planning.
• Lead or influence product allocation decisions during supply constraints and new product launches by balancing customer commitments, promotional activity, service levels, and working capital.
• Partner with Revenue Growth Management and Finance to guide trade and promotional investment decisions using ROI, incremental volume, margin, and risk frameworks.
• Establish KPIs, guardrails, dashboards, tools, and governance frameworks that convert insights into clear actions, accountability, and disciplined commercial execution.
• Serve as the commercial lead and business owner for Sales Operations data and tools, defining business requirements and ensuring data accuracy and consistency across Sales, Finance, and Supply Chain systems.
• Partner with IT, Data & Analytics, and commercial stakeholders to design and implement an AI-enabled Sales Decision Engine that supports forecast generation, trade optimization, scenario planning, promotion ROI modeling, and automated insight-driven decision making.

What You’ll Bring

• 5+ years of experience in Sales Operations, Revenue Growth Management, Commercial Finance, strategy/analytics consulting, supply chain, or a related commercial role.
• Strong analytical and problem-solving skills with the ability to translate data into decision-ready insights and actionable recommendations.
• Strong business acumen with a focus on profitability, enterprise outcomes, and value-accretive decision making.
• Demonstrated ability to influence without authority, drive cross-functional alignment, and operate as a neutral, fact-based decision maker across functions.
• High level of accountability, execution discipline, comfort operating in ambiguity, and ability to build new commercial capabilities.

Specialized Training & Skills

• Advanced Excel skills required.
• Advanced AI skills required.
• Experience with data modeling and analytics tools, including SQL, Snowflake, or similar platforms.
• Experience with visualization tools such as Power BI, Tableau, or comparable platforms.
• Exposure to forecasting models, trade promotion optimization, and/or scenario modeling tools.

Preferred

• MBA or advanced degree.
• Experience in Consumer-Packaged Goods (CPG) or retail-facing organizations.
• Experience supporting commercial planning, customer-facing decisions, or enterprise governance across Sales, Finance, Supply Chain, IT, Data, and/or Revenue Growth Management.
• Experience building scalable, technology-enabled solutions that improve decision speed, quality, and execution discipline.
• This role is eligible for our hybrid work schedule allowing for up to 2 days/week of telecommuting from home and 3 days/week in our Bridgewater, NJ corporate office.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

For U.S. locations that require disclosure of compensation, the starting pay for this role is between $130,000 and $165,000. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.

U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.