Manager, Sales Operations - AI & Commercial Enablement

Bausch + Lomb; Bridgewater (MA); Hybrid; USD 130,000 - 165,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Bausch + Lomb in the United States seeks a Manager, Sales Operations – AI & Commercial Enablement to drive AI-enabled capabilities across Sales, Finance, Supply Chain, IT, and Data Analytics. You will connect strategy, forecasting, and financial insights to enable faster, smarter decisions and strengthen commercial execution.

This hybrid role combines analytical leadership with cross‑functional influence, focusing on forecast accuracy, trade optimization, and scalable commercial capabilities.

Qualifications

• Bachelor’s degree required.
• 5+ years in Sales Ops, Revenue Growth, or related roles.
• Strong analytical and problem‑solving skills with data to insights.

Responsibilities

• Own and improve the commercial forecast feeding Finance and S&OP processes.
• Maintain forecast accuracy with data governance and insights.
• Lead product allocation decisions during supply constraints and launches.
• Guide trade and promotional investments using ROI and margin metrics.
• Establish KPIs, dashboards, and governance for execution.
• Serve as data and tools owner for Sales Operations data.
• Design and implement an AI‑enabled Sales Decision Engine.

Skills

Advanced Excel

Advanced AI

Education

Bachelor's degree

MBA

Tools

SQL

Snowflake

Power BI

Tableau

Job description

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170‑year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe.

Why this Role Matters

As the Manager, Sales Operations – AI & Commercial Enablement, you will help transform Sales Operations within the Consumer division into a strategic, AI‑enabled capability that drives commercial performance and execution. Acting as a central partner across Sales, Finance, Supply Chain, IT, Data & Analytics, and Revenue Growth Management, you will connect strategy, forecasting, and financial insights to drive faster, smarter business decisions. This is a high‑impact individual contributor leadership role responsible for building and scaling capabilities that improve forecast accuracy, optimize trade investment, and strengthen commercial execution.

What You’ll Do

• Own and continuously improve the commercial forecast that feeds Finance, Supply Chain, and S&OP processes, translating field sales inputs, retailer intelligence, and consumption data into one aligned demand signal.
• Maintain forecast accuracy and credibility through strong data governance, validation, continuous improvement, and incorporation of customer and voice‑of‑sales insights into long‑range planning.
• Lead or influence product allocation decisions during supply constraints and new product launches by balancing customer commitments, promotional activity, service levels, and working capital.
• Partner with Revenue Growth Management and Finance to guide trade and promotional investment decisions using ROI, incremental volume, margin, and risk frameworks.
• Establish KPIs, guardrails, dashboards, tools, and governance frameworks that convert insights into clear actions, accountability, and disciplined commercial execution.
• Serve as the commercial lead and business owner for Sales Operations data and tools, defining business requirements and ensuring data accuracy and consistency across Sales, Finance, and Supply Chain systems.
• Partner with IT, Data & Analytics, and commercial stakeholders to design and implement an AI‑enabled Sales Decision Engine that supports forecast generation, trade optimization, scenario planning, promotion ROI modeling, and automated insight‑driven decision making.

What You’ll Bring

• Bachelor’s degree required.
• 5+ years of experience in Sales Operations, Revenue Growth Management, Commercial Finance, strategy/analytics consulting, supply chain, or a related commercial role.
• Strong analytical and problem‑solving skills with the ability to translate data into decision‑ready insights and actionable recommendations.
• Strong business acumen with a focus on profitability, enterprise outcomes, and value‑accretive decision making.
• Demonstrated ability to influence without authority, drive cross‑functional alignment, and operate as a neutral, fact‑based decision maker across functions.
• High level of accountability, execution discipline, comfort operating in ambiguity, and ability to build new commercial capabilities.

Specialized Training & Skills

• Advanced Excel skills required.
• Advanced AI skills required.
• Experience with data modeling and analytics tools, including SQL, Snowflake, or similar platforms.
• Experience with visualization tools such as Power BI, Tableau, or comparable platforms.
• Exposure to forecasting models, trade promotion optimization, and/or scenario modeling tools.

Preferred

• MBA or advanced degree.
• Experience in Consumer‑Packaged Goods (CPG) or retail‑facing organizations.
• Experience supporting commercial planning, customer‑facing decisions, or enterprise governance across Sales, Finance, Supply Chain, IT, Data, and/or Revenue Growth Management.
• Experience building scalable, technology‑enabled solutions that improve decision speed, quality, and execution discipline.

Work Environment

• This role is eligible for our hybrid work schedule allowing for up to 2 days/week of telecommuting from home and 3 days/week in our Bridgewater, NJ corporate office.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For U.S. locations that require disclosure of compensation, the starting pay for this role is between $130,000 and $165,000. The estimated salary range reflects an anticipated range for this position. U.S. based employees may be eligible for short‑term and/or long‑term incentives, participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well‑being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.