Manager Sales Operations

Livingston International; New York, Northern (NY, KY); Hybrid; USD 66,000 - 95,000; Full time

Job summary

Livingston International in Home Office New York is seeking a Manager Sales Operations to deliver ad hoc sales performance reporting and analysis. You will collaborate with internal and external contacts while maintaining accuracy and consistency in forecast and pipeline analytics.

You will use Forecast, Pipeline, Win/Loss and other sales analytics to drive actions to improve forecast predictability, pipeline visibility, deal velocity and win rates, leveraging Salesforce.com for presales

Qualifications

• Bachelor's degree or equivalent preferred.
• 3 years of managerial experience.
• Proficiency with CRM and analytics tools.
• Salesforce experience and dashboards beneficial.

Responsibilities

• Develop and deploy sales targets and quotas by market and channel.
• Coordinate forecasting, budgeting, quoting and processes within sales.
• Provide analytical and reporting support for pipeline and product performance.
• Ensure CRM data quality and compliance.
• Leverage Salesforce for presales analytics and post-sale reporting.
• Adhere to policies and perform other duties.

Skills

Strong analytical skills

Advanced computing

Databases & sales software

MS Office & BI tools

Managerial experience

Problem solving

Teamwork

Multitasking

Education

Bachelor's degree or equivalent

Tools

Tableau

Power BI

Job description

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Join Livingston and grow your career in the constantly changing world of international trade. Livingston is amarket leaderoffering customs brokerage, international trade consulting,complianceand freight forwardingservices aroundthe world. Livingston has over 3,000 employees at more than 90 key border crossings,sea ports,airports andother strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in theindustry, receiverecognition forachievementsand develop yourexpertisein the complex and evolving world of trade.Learn howyou can make an impact at Livingston.

Job Type:Full Time

Location:HomeOffice New York

JOB SUMMARY

Reporting to the Senior Director, Global Sales Operations, the Manager Sales Operations will provide ad hoc sales performance reporting and analysis. This role will collaborate with internal and external contacts while maintaining high levels of quality, accuracy, and consistency. The Manager Sales Operations will use Forecast, Pipeline, Win/Loss and other sales analytics to develop specific actions to improve forecast predictability, long term pipeline visibility & coverage, deal velocity and win rates.

KEY DUTIES & RESPONSIBILITIES

• Facilitate the development and deployment of sales targets and quotas by market and channel segmentation.
• Coordinate forecasting, planning, budgeting, quoting and processes used within the sales organization
• Provide analytical and reporting support for sales activities (pipeline reporting)
• Provide product sales performance data and information (product reporting)
• Provide opportunity analysis
• Monitor the sales organization’s compliance with required standards for maintaining CRM data
• Maintain reporting and business cadence to proactively inspect and manage sales, drive the pace of the business and go-to-market efforts to meet critical KPIs in terms of closing, revenue, and opportunity pipeline
• Leverage Salesforce.com to provide presales analytics on deal commitments and pipeline, and post-sale reporting of closing data and performance against plan
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.
  

KNOWLEDGE & SKILLS

To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable a person with disabilities to perform the essential functions.

• Strong analytical skills
• Ability to perform advanced computing functions
• Familiarity with databases and sales software
• Familiarity with Microsoft Office including Access, Excel, Word and Power Point (Tableau or Power BI helpful)
• Three + years in a Managerial position with increasing responsibility
• Ability to problem solve
• Ability to work well in groups
• Ability to multitask

WORK EXPERIENCE – MINIMUM REQUIRED

3 years of related experience

EDUCATION

Preferred: Bachelors Degree or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Accountability

Agility

Business Acumen and Straight Talk

Customer First Focus

Inclusion and Collaboration

Leading and Developing

What’sin it for you?

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trustedexpertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is $66000-95000 USD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger—and better at what we do.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexualorientation, genderidentity, or national origin.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environmentin whichall individuals are treated with dignity, respect and one which reflects the diversity of the communityin which weoperate. Accommodationsare available for applicants and employees with disabilities throughout the recruitment process. Ifyourequireaccommodationsfor interviews or other meetings, pleaseadvisewhensubmittingyour application.