Manager, Sales Development Representative, Resi

Pushpay Holdings Limited; Allen (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

401K match

Hybrid work model

Paid holidays

PTO 20 days

Parental/adoption leave

Job summary

Resi Media, LLC, a Pushpay company, is hiring a Senior SDR Leader in Allen, TX for a hybrid role. You will coach a performance-driven SDR team, shape outbound strategies, and drive attainment with KPI-driven oversight. This is a strategic leadership post requiring strong sales ops experience and excellent English communication.

You will collaborate with Sales leadership to optimize outreach, leverage GTM AI, and develop the career paths of team members while aligning with ICPs and processes.

Qualifications

• Proven ability to coach and develop SDRs.
• Strong reporting and forecasting skills.
• Experience with Salesforce, Outreach and Tableau.
• Experience in sales ops or marketing automation.
• Familiar with GTM AI enablement for SDRs.
• Excellent spoken and written English.

Responsibilities

• Manage SDR team performance through KPI accountability and quotas.
• Oversee daily activities and ensure targets are met.
• Hire, train and coach team members for outbound prospecting.
• Partner with Sales Leadership to enhance outreach performance.
• Work with Sales Enablement and VP of Sales on improvements.
• Forecast weekly, monthly, quarterly attainment.

Skills

Coaching

Forecasting

B2B processes

Salesforce

Outreach

Tableau

Marketing automation

GTM AI

English

Education

High school diploma

BS/BA preferred

Tools

Mac OS X

Google Platforms

Salesforce

Job description

Location: Hybrid (3 days in office per week) in Allen, TX only

About The Role

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits And Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week
• 12 paid Company Holidays
• 20 days PTO, to start, increases with tenure and seniority.
• Paid parental and adoption leave
• Compensation Range: $90k - $110k base + $20k variable = $110k - $130k OTE

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

What You’ll Do

• Manage SDR team performance through accountability to KPI’s & quotas
• Daily team management and supervision: You'll be responsible for managing the daily activities of your SDRs, ensuring they're on track to meet their targets, and addressing any challenges they may be facing
• Hire, train and continuously coach team members to develop outbound prospecting skills
• Partner with Sales Leadership and Sales Operations to enhance sales outreach performance
• Work closely with Sales Enablement and VP of Sales to identify areas of improvements
• Drive SDR performance and develop the career paths of team members
• Ensure messaging and cadences align with our Ideal Customer Profile (ICP)
• Providing real-time coaching and feedback: You'll offer guidance and support to your SDRs, helping them refine their skills, overcome obstacles, and develop their strengths.
• Ensuring adherence to sales processes and best practices: You'll ensure that your team is following established sales processes, leveraging best practices, and utilizing available tools and resources to maximize their efficiency.
• Accurately forecasts weekly, monthly, quarterly attainment

What You’ll Bring

• Ability to coach and hold team members accountable for results
• Solid understanding of reporting, forecasting, and B2B sales processes
• Proficiency in Salesforce, Outreach, and Tableau
• Experience in sales operations and/or marketing automation software
• Proficiency in GTM AI enablement and use by the SDR team to drive efficiencies and increased productivity.
• Excellent spoken and written English

Education And Experience

• A high school graduate (or holder of an equivalent degree) with BS/BA preferred
• Strong computer skills, proficient on Mac OSX and Google Platforms (Salesforce a plus)
• 2-5 years of experience as an SDR leader or in another prospecting-related management position

Work Environment & Physical Demands

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

If you require a modification to your work equipment or furniture please contact the People Team - [e-mail]

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact [e-mail].

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!