Manager, Sales Development Representative, Resi

Pushpay Holdings Limited; Allen (TX); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K match

Hybrid work

Paid holidays

Volunteer days

PTO

Parental leave

Job summary

Resi Media, LLC, a Pushpay company, is seeking a Manager of Sales Development to lead and coach the SDR team in building robust sales pipelines. This hybrid role reports to sales leadership and emphasizes performance management and strategic coaching for outbound prospecting.

The position involves daily team management, hiring and training SDRs, and close collaboration with Sales Operations to improve outreach. Strong leadership in a hybrid setting is essential.

Qualifications

• Experience leading SDR teams or sales development orgs.
• Strong coaching and KPI management experience.
• Proven ability to drive outbound prospecting and pipeline.
• Familiarity with GTM AI enablement tools is a plus.

Responsibilities

• Manage SDR team performance and quotas.
• Oversee daily activities and ensure target attainment.
• Hire, train and coach SDRs to improve outbound prospecting.
• Collaborate with Sales Leadership and Operations to boost outreach.
• Work with Enablement and VP of Sales to identify improvements.
• Develop career paths and drive SDR productivity.

Skills

Team leadership

Performance management

Coaching

Sales strategy

GTM AI enablement

Job description

Manager, Sales Development Representative

Location: Hybrid (3 days in office per week) in Allen, TX only

About the Role:

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

The Sales Development Manager is a leadership position responsible for overseeing and directing a team of Sales Development Representatives (SDRs), and SDR Team Lead(s) in generating leads and constructing sales pipelines. This role ensures that the team achieves its targets through effective coaching, performance management, and strategic planning. Proficiency in GTM AI enablement and use by the SDR team to drive efficiencies and increased productivity is essential to this role.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation:

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee

• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents

• 401K match

• Hybrid work model - 3 days in the office / 2 days remote each week

• 12 paid Company Holidays

• 2 paid Volunteer Time Off days

• 20days PTO, to start, increases with tenure and seniority.

• Paid parental and adoption leave

• Compensation Range: $90k - $110k base + $20k variable = $110k - $130k OTE

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

What You’ll Do:

• Manage SDR team performance through accountability to KPI’s & quotas
• Daily team management and supervision: You'll be responsible for managing the daily activities of your SDRs, ensuring they're on track to meet their targets, and addressing any challenges they may be facing
• Hire, train and continuously coach team members to develop outbound prospecting skills
• Partner with Sales Leadership and Sales Operations to enhance sales outreach performance
• Work closely with Sales Enablement and VP of Sales to identify areas of improvements
• Drive SDR performance and develop the career paths of team members