Manager-Sales

AT&T; Richardson (TX); On-site; USD 55,000 - 92,500; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off & Holidays

Parental Leave

Job summary

AT&T in Richardson, Texas is seeking a leader to head a consumer telesales team in a fast-paced call center. You will drive revenue growth, optimize sales strategies, and deliver outstanding customer service while controlling costs.

The role requires a Bachelor's degree and 5+ years of sales experience; you will oversee recruitment, training, and performance, collaborating across business areas to align initiatives and manage vendor relationships.

Qualifications

• Bachelor’s degree (BS/BA) desired; 5+ years of related sales experience.

Responsibilities

• Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
• Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
• Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
• Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
• Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong vendor relationships.
• Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies.

Skills

Leadership

Sales experience

Data analysis

Strategic planning

Customer service

Education

Bachelor's degree

Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Join AT&T’s Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support your vision to lead the industry in connectivity, technology, and community.

Overall Purpose:

To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.

Key Roles and Responsibilities:

Leadership and Customer Experience:

Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.

Data Analysis and Strategy Development:

Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.

Operational Management and Efficiency:

Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.

Strategic Policy and Innovation:

Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.

Collaboration and Alignment:

Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.

Job Contribution:

Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates.

Supervisor:

Yes

Education/Experience:

Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience.

Our Manager-Sales earns between$61,700 - $92,500 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
• AT&T internet (and fiber where available) and AT&T phone

Weekly Hours

40

Time Type

Regular

Location:

Richardson, Texas, San Antonio, Texas

Salary Range

$55,000.00 - $92,500.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.