Manager - Sales

CSS; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

CSS in Charlotte, NC is seeking a Manager – Sales to provide strategic direction and leadership to achieve sales and profit goals within the region. You will design programs and set short and long-term sales strategies, and manage a location with up to $50 million in revenue.

The role leads a team, collaborates with Marketing, forecasts plans, builds top customer relationships, and travels up to 25% to support market growth and customer satisfaction.

Qualifications

• Bachelor’s degree preferred in Sales, Business Admin, Engineering, or related field.
• 3+ years of professional sales experience in a related industry.
• Experience managing a sales team or sales programs (1+ year).
• Knowledge of strategic planning, resource allocation and coordinating people/assets.
• Strong verbal, written, and interpersonal skills.
• Proven ability to assess customer needs and deliver quality service.
• Ability to lead, collaborate, and adapt to change.
• Travel up to 25% of the time.

Responsibilities

• Develop and administers sales plans to meet quotas and profitability.
• Partner with Marketing to design and implement sales programs.
• Forecast sales and gross profit; set territory quotas.
• Develop sales objectives and compute quotas for regions.
• Project expected sales and profit for existing and new lines and customers.
• Monitor pricing, product mix and market trends; adjust as needed.
• Coordinate order service and manage quotations and proposals.
• Lead and train sales staff; coach performance and growth.
• Build and maintain relationships with top customers.
• Stay current with market conditions; attend workshops and professional networks.
• Communicate detailed forecasts to senior management.

Skills

Sales leadership

Strategic planning

Forecasting

Negotiation

Customer relationship management

Communication

Team management

Travel flexibility

Education

Bachelor's degree (Sales/Business/Engineering)

High school diploma or equivalent

Tools

CRM software

MS Excel

Job description

As a Manager – Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. You will design and recommend sales and marketing programs and set short and long-term sales strategies. You will manage a single location with a total sales revenue of up to $50 million and manage a team of direct reports.

Responsibilities:

• Develops and administers sales plans to ensure customer satisfaction, assigned quota attainment, good reference accounts, and highly skilled and motivated staff.
• Partners with Marketing to develop and implement sales marketing programs and initiatives.
• Determines annual sales and gross profit plan by implementing marketing strategies and analyzing trends and results.
• Establishes sales objectives by forecasting and developing sales quota for territories.
• Projects expected sales volume and profit for existing and new product lines and customers.
• Maintains sales volume, product mix and selling price by keeping current with market supply and demand, changing trends, economic indicators and competitors.
• Coordinates order service by directing account representatives and executives on quotations, proposals, project order management techniques, and customer complaint resolution.
• Establishes and adjusts billing margin by monitoring costs, competition and market conditions and negotiating cost side levels.
• Manages sales staff by recruiting, selecting, orienting and training employees.
• Maintains sales staff results by coaching employees, planning, monitoring and appraising job results.
• Develops and maintains relationships with top customers.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies.
• Forecasts and communicates intricate details to senior business managers.
• interfaces with internal support departments to establish positive customer experience.
• Partners with suppliers to maintain customer relationships, provides training to staff, and executes marketing programs and initiatives.
• Partners with various internal departments to troubleshoot issues such as inventory and operations

Qualifications:

• High School Degree or Equivalent required; Bachelor’s Degree - Sales, Business Administration, Engineering, or relevant field preferred
• Prior professional sales experience in related industry/3+ years
• Prior experience with managing a sales team or sales programs/1+ year
• Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources
• Demonstrated verbal, written, analytical, persuasion and interpersonal skills
• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Ability to exercise teamwork, leadership, and flexibility
• Excellent time management and computer skills
• 5 years related industry professional sales
• 2 years managing staff and programs at national, district or regional level
• Ability to travel up to 25%

Working Environment:

Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. Driving may be required for an extended period of time with frequent stops and starts. Can be exposed to outdoor weather conditions.

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