Manager, Risk and Performance Improvement

Garfield Park Behavioral Hospital; Chicago (IL); On-site; USD 117,000 - 143,000; Full time

Benefits offered by this job

Competitive compensation

Excellent medical plans

401K match

Student loan refinancing

Career development

Paid Time Off

Job summary

Garfield Park Behavioral Hospital, part of Universal Health Services, is seeking a Manager of Risk & Performance Improvement. This leadership role directs facility-wide PI and risk initiatives, maintaining policies and leading survey readiness.

You will collaborate with multidisciplinary teams, oversee committees, analyze data to improve clinical outcomes, and coordinate risk mitigation strategies aligned with the hospital's mission.

Qualifications

• 4+ years clinical experience in psychiatric mental health.
• 2+ years supervisory/management experience.
• Knowledge of risk management, PI frameworks and regulatory guidelines.
• Proficient with basic computer applications and data analysis.

Responsibilities

• Direct, plan, and implement hospital-wide PI and risk management initiatives.
• Oversee the PI department and maintain up-to-date policies.
• Lead survey readiness for external regulatory agencies.
• Coordinate liaison between clinical staff, medical staff, and department directors.
• Facilitate hospital committees and ensure timely reporting.
• Drive risk mitigation strategies to minimize institutional exposure.

Skills

Clinical expertise

Leadership

Risk management

Data analytics

Healthcare regulations

Education

Bachelor's degree

Master's degree preferred

CPHQ certification preferred

Job description

Garfield Park Behavioral Hospital is dedicated to providing behavioral health and psychiatric support to children and teens ages 3 to 17. Above all else, we treat every patient with compassion and respect. Using evidence-based treatment approaches and individualized care, we strive to instill hope in our patients, their families and our community.

Join our hospital leadership team as Manager of Risk & Performance, driving strategic impact and clinical excellence.

Job Summary

As a key member of the hospital leadership team, the Manager of Risk & Performance Improvement directs, plans, and implements all facility-wide performance improvement (PI) and risk management initiatives. This leader oversees the PI department, maintains up-to-date policies, and leads survey readiness for external regulatory agencies. Acting as a vital liaison between multidisciplinary teams, medical staff, and department directors, the Manager facilitates vital hospital committees and ensures timely, accurate reporting. Additionally, the role proactively coordinates risk mitigation strategies to minimize institutional exposure while supporting the core philosophy and clinical objectives of the hospital.

Benefit & Reward Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

For more information about the benefits we offer, please visit UHS Benefits Service Center.

Job Requirements

• Clinical Expertise: 4+ years of clinical experience specializing in psychiatric mental health populations.
• Leadership Track Record: 2+ years of experience in a supervisory or management role with a proven ability to develop teams.
• Industry Acumen: Strong working knowledge of healthcare risk management, performance improvement frameworks, and regulatory/accrediting guidelines.
• Technical Aptitude: Tech-savvy with proficiency in basic computer applications and experience analyzing data to drive clinical outcomes.
• Degree: Bachelor’s degree required; Master’s degree in a healthcare-related field preferred
• Licensure/Certification: Certified Professional in Healthcare Quality (CPHQ) preferred

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.