Manager, Revenue Strategy & Operations

OpenTable; New York (NY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

A leading company in hospitality is seeking a Manager for Revenue Strategy & Operations in New York. The role involves data analysis, team mentorship, and collaboration across departments to enhance business strategies. Ideal candidates possess strong SQL and analytics experience and a track record in people management. Benefits include generous vacation, remote work flexibility, and competitive compensation.

Benefits

Generous paid vacation

Day off on your birthday

Company-matched retirement plans

Work from (almost) anywhere

Health, dental, and vision insurance plans

Flexible Spending Accounts

Headspace Subscription

Paid Volunteer Time

Universal Paid Parental Leave

Qualifications

• 2+ years people management experience.
• 5+ years in an analytics role with strategy or operations experience.
• Advanced Excel/Google Sheets skills required.

Responsibilities

• Deliver sophisticated analytics to support global Sales and Services decisions.
• Lead and mentor a team of analysts supporting sales leadership.
• Build and maintain financial models, forecasts, and dashboards.

Skills

Data Analysis

SQL

Project Management

Communication

Education

Bachelor's degree

Tools

Tableau

Power BI

Salesforce

Job description

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With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

The Role

Reporting to the Revenue Strategy and Operations Director, this position is responsible for supporting a variety of sales and services related programs, initiatives, and analytics in North America. Candidates for this role must have experience in manipulating large sets of data to discover trends and make strategic recommendations and monitor territory level business health. The role will work cross-functionally with multiple departments including executive leadership, sales, learning and development, data analytics, and finance to support the design, implementation and continued optimization of multiple business needs.

The Manager level position is expected to have an excellent understanding of the OpenTable Sales and Services organization, ability to learn quickly, mentor junior team members, and to be able to work in ambiguity. You'll be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations. Experience with SQL queries, BI tools (Preset, Tableau, Power BI, Looker) , Salesforce and an operations, finance or analytics background preferred.

In This Role, You Will

• Deliver sophisticated analytics to support global Sales and Services decisions
• Lead and mentor a lean team of analysts supporting sales leadership
• Prepare and present data analysis for audiences ranging from field sales members to senior leadership
• Make data-driven decisions: translate data sets into impactful insights, strategic recommendations, dashboards, and reports for the larger sales and operations teams
• Build and maintain financial models, forecasts and dashboards for various business scenarios
• Collaborate with sales and services leads to deliver data-driven strategic recommendations to drive business growth
• Guide team priorities to align analytics efforts to business strategy
• Collect feedback and handle flow of inbound ad hoc analytics requests from the Global Restaurant Sales and Services (RSS) stakeholders
• Evaluate and outline new sales and services territories and headcount needs
• Improve Salesforce.com (SFDC) processes and data
• Experience with goaling, commission plans, territory management, and incentive programs that enable sales strategy a plus
  
  

Please Apply If

• 2+ years people management experience
• 5+ years of experience in an analytics role with strategy or operations experience preferred
• Strong SQL skills + experience with design and development of ETL processes a plus
• Experience with Snowflake or any other relational database
• Experience with visualization tools such as Tableau, Superset, Power BI for building self serve dashboards
• Advanced Excel/Google Sheets skills required, including proficiency with pivot tables, sumifs, V/XLOOKUP; equivalent Google Sheets experience preferred
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
• Self starter with strong sense of ownership and accountability
• Hands-on and comfortable switching between strategic thinking and tactical execution
• Clear communicator with a bias for action and continuous improvement
• Demonstrated ability to work effectively in a remote and fast-paced environment and collaborate across time zones
• Excellent verbal and written communication skills including detailing business processes, use cases, business requirements and strategic recommendations
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
• Understanding of sales processes a plus
• High energy and contagious enthusiasm; willing to take on tough projects
  
  

A few of the benefits you get at OpenTable—

• Generous paid vacation
• Day off on your birthday
• Company-matched retirement plans
• Company-wide week off each year
• Work from (almost) anywhere policy
• Health, dental, and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Company-paid therapy sessions through SpringHealth
• Paid Volunteer Time
• Universal Paid Parental Leave
  
  

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $110,000 - $150,000.

In addition to a competitive base salary, roles are eligible to be considered for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Hospitality, Technology, Information and Internet, and Restaurants

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