Manager Revenue Cycle Informatics and Reporting

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Flexible spending accounts

Job summary

Jefferson Health is seeking a Manager of Revenue Cycle Informatics and Reporting to lead a team of analysts responsible for dashboards, KPIs, and operational reports across the revenue cycle. You will ensure data integrity and translate business needs into actionable reporting and informatics solutions, collaborating with IT, Finance, and Operations.

The role drives automation, standardization, and governance of reporting while supporting system upgrades and project initiatives within Epic

Qualifications

• Bachelor's degree required.
• 5 years in revenue cycle informatics or IT, networking, vendor integration and hardware support.
• Knowledge of revenue cycle operations (HB, PB, Denials, AR, Cash, Coding, Access).
• Epic reporting tools and SQL-based analytics platforms.

Responsibilities

• Lead, coach, and manage a team of reporting and informatics analysts, including assigning work and providing feedback.
• Oversee the creation, validation, and distribution of daily, weekly, monthly and month-end reporting.
• Ensure data accuracy and integrity across Epic-based dashboards and KPIs.
• Translate business needs into reporting specifications and informatics requirements.
• Support IT and RCM teams with system upgrades, testing, and workflow validation.
• Monitor revenue cycle performance and escalate trends to leadership.
• Prioritize reporting requests and manage recurring and ad hoc work.

Skills

Revenue cycle operations knowledge

Epic reporting tools

SQL based analytics

Data validation

Workflow understanding

Leadership of analytical staff

Clear communication of data insights

Education

Bachelor's degree

Master's degree

Tools

Epic Workbench

Epic Radar

SlicerDicer

SQL

Job description

Job Details

Manager Revenue Cycle Informatics and Reporting

Number of Positions In Requisition

1

Job Description

The Manager Revenue Cycle Informatics & Reporting oversees the daily operations, development, and delivery of reporting, analytics, and system-supported workflows that enable revenue cycle performance. This role manages a team of analysts responsible for producing accurate, timely dashboards, KPIs, and operational reports used across HB, PB, Denials, AR, Cash Collections, Seamless Access, and Coding. The Manager ensures data integrity, supports system enhancements and testing, and translates business requirements into actionable reporting and informatics solutions. This position executes the strategy and governance direction established by the Associate Vice President (AVP), RCM Informatics, and partners closely with IT, Finance, and Revenue Cycle Operations to drive operational efficiency and reporting reliability.

• Lead, coach, and manage a team of reporting and informatics analysts, including assigning work, reviewing outputs, providing feedback, and supporting professional development.
• Oversee the creation, validation, and distribution of daily, weekly, monthly, and month end reporting supporting revenue cycle operations.
• Ensure data accuracy, consistency, and integrity across Epic based dashboards, KPIs, scorecards, and operational reporting tools.
• Translate operational business needs into reporting specifications and informatics requirements, guiding analysts on data sourcing, logic, and workflow impacts.
• Support IT and RCM Informatics teams with system upgrades, testing, workflow validation, and enhancements to Epic and related RCM platforms.
• Monitor key revenue cycle performance indicators and escalate trends, anomalies, or data issues to leadership.
• Manage and prioritize incoming reporting and analytics requests, balancing recurring deliverables, ad hoc needs, and project based work.
• Execute automation and standardization initiatives designed by the leader to improve reporting efficiency and reduce manual processes.
• Maintain documentation, version control, and reporting governance standards established by the leader.
• Partner with revenue cycle operational leaders to provide actionable insights that support performance improvement, revenue integrity, and operational transparency.

Qualifications

Education - Required

• Bachelor’s Degree

Education - Preferred

• Master’s Degree

Experience - Required

• 5 years in revenue cycle informatics or Information Technology, networking, vendor integration and hardware support

Knowledge, Skills And Abilities - Required

• Revenue cycle operations knowledge (HB, PB, Denials, AR, Cash, Coding, Access).
• Epic reporting tools (Workbench, Radar, SlicerDicer) and SQL based analytics platforms.
• Data validation, data integrity, and operational problem solving.
• Workflow understanding across RCM systems and interfaces.
• Ability to lead and develop analytical staff.
• Strong communication skills with ability to translate complex data into clear insights.

Knowledge, Skills And Abilities - Preferred

• Previous supervisory or management experience

Licenses And Certifications - Preferred

• EPIC Certification - Epic Systems

VALUES AND HABITS

Put People First

• Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
• Build relationships: Build belonging, empathy, and collaboration.
• Engage with grace: Assume positive intent and share your perspective thoughtfully.
• Create moments: Afford and acknowledge the contributions and efforts of others.

Do What's Right

• Do What’s Right: Focus on how we work most effectively to get the best results.
• Prioritize What Matters: Clarify what’s most critical and why.
• Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
• Act with integrity: Behave ethically and honestly in all interactions and business practices.

Pursue Excellence

• Pursue Excellence: Focus on learning and growth.
• Look and Listen: Explore new ways of working and stay curious by learning from others.
• Innovate with Intent: Try new ideas that support organizational priorities.
• Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.

PHYSICAL DEMANDS/WORKING CONDITIONS

The Functional Job Descriptions, maintained by Employee Health Services, will be the final authority on essential physical requirements if applicable.

Usual Workday Hours

8

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

601 Walnut Street, Philadelphia, Pennsylvania, United States of America

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.