Manager - Revenue Cycle

Singing River Health System; Pascagoula (MS); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Singing River Health System is seeking a Manager, Revenue Cycle to lead daily Revenue Cycle operations, ensuring policy compliance and effective use of clinical and financial software. You will partner with IT, leadership, and clinical teams to drive data-driven decisions.

The role demands Epic certifications and a strong background in healthcare information systems, with at least five years in leadership or project management within hospital settings.

Qualifications

• Bachelor's degree in Healthcare, Business Administration, Information Systems or Computer Science required.
• Master's degree in Business Administration or Health Administration preferred.
• Current Mississippi licensure and Epic certifications required (or within 90 days).
• Minimum five years in information systems in integrated healthcare settings; leadership experience.

Responsibilities

• Lead daily operations of Revenue Cycle across departments or work units.
• Ensure compliance with patient care standards and accrediting agencies.
• Manage analysis, data models, reporting, and applications with IT liaison.
• Mentor and coordinate Leads and Analysts; collaborate with senior leadership.

Skills

Leadership

Project management

Team management

Healthcare IT

Education

Bachelor's in Healthcare

Bachelor's in Business Administration

Bachelor's in Information Systems

Bachelor's in Computer Science

MBA preferred

Tools

Epic certifications

PMI PMP

Job description

At Singing River Health System, caring isn't just part of the job - it's in our DNA. Whether we're saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day.

With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift

Monday - Friday 8AM to 5PM

On site but some hybrid work available

After hours and weekends required potentially

Location

Singing River Pascagoula Hospital

Job Description

Position Overview

The Manager, Revenue Cycle, leads, oversees, and manages of the daily operations of Revenue Cycle. The Manager plans, organizes, staffs, directs, and controls the functions within each department or work unit. He/She ensures that the policies, procedures and practices of the work units are in compliance with the patient care standards established by Singing River Heath System and other accrediting or regulatory agencies; and ensures the highest quality of services and product delivery is maintained by each work unit.

The Manager, Revenue Cycle, assumes the professional responsibilities for assisting with the direction and management of activities required for the implementation and maintenance of clinical and revenue cycle computer applications as appropriate. He/She serves as a liaison between end users and the Information Systems staff. He/She performs in-depth analysis of data models, data collection, report creation, and other technical issues associated with the use of business analytic and financial software. He/She maintains a knowledge and understanding of human-computer interfaces, applied informatics science, meaningful use and knowledge management, leadership support, socio-technical issues, informatics research, and workflow analysis. He/she works in a cooperative and consultative relationship with the Senior Leadership Team, Nurse Management Team, Ancillary Leadership, IT Department Leadership, and other disciplines under the direction of the Director of Applications & Reporting. He/she acts as a mentor, advocate, liaison, educator, resource, and troubleshooter to coordinate these activities. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

Bachelor's degree in Healthcare, Business Administration, Information Systems, Computer Science (or related field) required. Master's degree in Business Administration or Health Administration preferred.

License

Current Mississippi State licensure to practice as appropriate in the field of nursing, respiratory therapy, etc.

Certifications

Current certification(s) in Epic module required at (or within the 90 days of) job start (must complete required continuing education). Various Epic certifications or Certification as Project Management Professional (PMP) from the Project Management Institute preferred. Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience

A minimum of five (5) experience developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings required. Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor required. Experience leading teams of individuals and the ability to manage personnel and projects effectively required Minimum two (2) experience in Leadership capacity required. Leading Epic teams preferred.

Reports to

Director, Applications & Reporting

Supervises

Assigned Leads and Analysts within Revenue Cycle cost centers.

Physical Demands

Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involved using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involved being able to perceive the nature of soun