Cash Applications Manager

Singing River Health System; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Singing River Health System in Pascagoula, MS, is seeking a Cash Posting Manager to support the Director in managing patient accounting operations. This role demands leadership to supervise staff, ensure accurate posting and reimbursement processes, and maintain clear policy compliance across the Business Office.

You will educate personnel, coordinate multiple projects, and communicate effectively with internal teams to uphold patient relationships and hospital guidelines.

Qualifications

• High school diploma or equivalent required.
• Minimum of five (5) years of experience in business office patient accounting.
• Knowledge of primary, secondary, tertiary insurance regulations related to billing and reimbursement.

Responsibilities

• Assist the Director in the management of designated Business Office functions.
• Maintain and coordinate reimbursement compliance policy.
• Educate employees on specific job duties and procedures.

Skills

Communication skills

De-escalation training

Team leadership

Multi-tasking

Customer service

Education

High school diploma or equivalent

Tools

MS Outlook

MS Word

Computer literacy

Job description

At Singing River Health System, caring isn’t just part of the job — it’s in our DNA. Whether we’re saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift: M-F 8:00 am - 4:30 pm

Location: Singing River Pascagoula Hospital

Job Description Summary

Job Description

Position Overview

The Cash Posting Manager assists the Director in the management of designated assigned Business Office functions for SRHS in accordance with prescribed Hospital guidelines, and to motivate/direct staff to achieve job performance standards while maintaining overall patient-community relationships. The Cash Posting Manager is responsible to maintain and coordinate the SRHS policy regarding reimbursement compliance at all times, as well as assure that employees receive adequate education/instructions concerning specific job duties and procedures. The Cash Posting Manager must interact well with employees, individuals and groups and possess effective oral/written communication skills; should be goal-oriented and be able to supervise the production of large quantities of work while coordinating several projects simultaneously; be able to understand computer output, analyze, perform, correct and utilize efficiently and effectively.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

High school graduate or equivalent.

License

N/A

Certifications

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience

A minimum of five (5) years of previous business office patient accounting. A full understanding of primary, secondary, tertiary insurance regulations as they pertain to primary and secondary billing and reimbursement regulations and payer responsibilities. Knowledgeable in debit/credit/adjustment accounting functions.

Reports to / Supervises

Reports to: Business Office Director

Supervises: Business Office personnel as designated

Physical Demands

Work is moderately sedentary: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands

Must demonstrate keen mental faculties/assessment and decision-making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands

Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.

If you’re looking for purpose, teamwork, and a place where what you do truly matters, you’ve found it. Let’s do big things together.

Singing River is both a mission-driven healthcare provider and one of the largest employers on the Mississippi Gulf Coast. We offer best-of-industry benefits, scheduling options, and professional pathways for our employees. Within each of our three hospitals and 50+ primary care and specialty clinics, you'll find a team devoted to quality, teamwork, and service.