Manager, Responsible AI Strategic Programs

Google; Washington (District of Columbia); On-site; USD 236,000 - 330,000; Full time

Benefits offered by this job

Insurance

401(k)

Paid time off

Sick time

Maternity leave

Baby bonding

Holidays

Job summary

Google is seeking a Program Manager within Trust and Safety to drive strategic Responsible AI initiatives. You will shape complex programs, coordinate with governance and operations, and translate insights into actionable plans for leadership and stakeholders.

The role emphasizes collaboration across teams, with focus on delivering high-impact programs while navigating organizational dynamics to address risks and dependencies. Compensation includes equity and a robust benefits package.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in program management, including managing cross-functional programs and developing program strategy.
• 7 years of experience in a leadership role, collaborating cross-functionally and managing without authority, including with operations, compliance, engineering, and executive leadership.

Responsibilities

• Deliver business impact, set, communicate, and achieve team priorities that support organizational goals.
• Align with partners, making key decisions to achieve objectives. Connect dots across RAI governance, RAI operations, and testing work.
• Set clear expectations for each Googler aligned to role, level, and organizational goals. Regularly provide feedback and coaching to help Googlers deliver results.
• Define, lead, and own complex program charters that address scope, timeline, OKRs, resourcing and risks/dependencies.
• Build trusted relationships with stakeholders across Google; align stakeholders on decisions and changing circumstances.
• Collaborate with partners, identifying and executing on initiatives to achieve milestones and outcomes on time; use judgement to proactively anticipate and overcome risks to program timelines or quality; as needed, develop change management roll‑out plans.

Skills

Program management

Cross-functional leadership

Risk management

Communication

Strategic thinking

Education

Bachelor's degree

Job description

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees.

Benefits

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Location Preference

Seattle, WA, USA; Washington D.C., DC, USA.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in program management, including managing cross-functional programs and developing program strategy.
• 7 years of experience in a leadership role, collaborating cross-functionally and managing without authority, including with operations, compliance, engineering, and executive leadership.

Preferred Qualifications

• Experience working on responsible AI.
• Experience working with or on Trust and Safety teams.
• Experience managing high-performing teams.
• Excellent communication skills, with ability to synthesize information into action-oriented insights.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About The Job

Trust and Safety is Google’s team of user trust experts who think big and aim high to earn every user’s trust. Trust and Safety cultivates thought leadership, domain expertise, and a cross-product perspective to help Google stay ahead of abuse and deliver trusted and safe experiences to all users.

A Responsible AI pillar within Trust and Safety focuses on driving One Google solutions for industry-leading responsible AI (RAI) models and applications. It is a global team with Responsible AI domain expertise and backgrounds in operations, strategy, ethics, risk management, and program management.

Within this pillar, the Trust and Safety Responsible AI Strategic Programs team lands strategic RAI programs with higher quality or velocity than there otherwise would be, working with stakeholders to deliver impact.

As a Program Manager, you will be an expert in understanding complex problems to shape strategies to solve them, navigating organizational dynamics to negotiate trade-offs and connect dependencies, using judgement to anticipate and address key risks to program delivery; and synthesizing large amounts of information into clear ‘so what’ insights.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $236,000 - $330,000 (USD) + 25% bonus target + equity + benefits

Responsibilities

• Deliver business impact, set, communicate, and achieve team priorities that support organizational goals. Align with partners, making key decisions to achieve objectives. Connect dots across RAI governance, RAI operations, and testing work.
• Set clear expectations for each Googler aligned to role, level, and organizational goals. Regularly provide feedback and coaching to help Googlers deliver results. Recognize achievements and hold team members accountable when expectations are not met.
• Define, lead, and own complex program charters that address scope, timeline, OKRs, resourcing and risks/dependencies.
• Build trusted relationships with stakeholders across Google; align stakeholders on decisions and changing circumstances.
• Collaborate with partners, identifying and executing on initiatives to achieve milestones and outcomes on time; use judgement to proactively anticipate and overcome risks to program timelines or quality; as needed, develop change management roll‑out plans.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.