Manager, Research Support

University of Miami; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

University of Miami in Miami, FL, seeks a Manager, Research Support to oversee research operations on the UHealth campus. The role provides program support, ensures compliance, and drives efficiency across single-site and multi-project studies.

You will supervise research coordinators and staff, coordinate budgets, and prepare reports and manuscripts while maintaining data quality and regulatory standards in a dynamic academic medical center.

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum 3 years of relevant experience.
• Strong research administration and data management skills.

Responsibilities

• Oversee administrative and operational activities of single-site and multi-site research studies.
• Monitor study startup, enrollment, retention, reporting, and timelines.
• Identify operational barriers and implement timely solutions.
• Develop and optimize workflows to improve efficiency and compliance.
• Supervise and mentor research coordinators and staff, including onboarding and professional development.
• Coordinate staffing resources across multiple projects.
• Prepare meeting agendas, minutes, and progress reports.

Skills

Operational Management

Organizational Development

Financial Oversight

Team Leadership

Technical Proficiency

Communication

Project Coordination

Education

Bachelor’s degree in a relevant field

Job description

The department of Medicine has an exciting opportunity for a full-time Manager, Research Support to work on the UHealth campus. The Manager, Research Support provides program support to facilitate research. Furthermore, the incumbent oversees research operations to ensure efficiency and compliance with applicable regulations.

CORE JOB FUNCTIONS

• Contributes to basic and applied research activities by collecting and analyzing data and maintaining databases.
• Understands and interprets research protocols and procedures and ensures all research is undertaken according to best practices.
• Provides guidance, mentorship, and oversight to junior research staff and students.
• Conducts meetings with research and other staff, outside agencies, and other applicable organizations and ensures functions are coordinated in a timely and accurate manner.
• Provides technical and program support and resolves operational problems.
• Assists in the preparation and publication of manuscripts and other program-related documents and reports.
• Stays abreast of developments in the field which may impact department functions.
• Advances expertise through continued education, training, and research.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Knowledge, Skills and Abilities

• Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
• Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Department Specific Functions

• Collaborate with Principal Investigators, Project Directors, and study leadership to oversee the administrative and operational activities of single-site and multi-site research studies, ensuring achievement of project goals, milestones, deliverables, and project requirements.
• Monitor study startup, enrollment, retention, reporting, closeout activities, timelines, performance metrics, and operational benchmarks to support successful study execution.
• Identify operational barriers, resource constraints, and project risks, and implement solutions to ensure timely completion of study objectives.
• Develop, implement, and optimize workflows, processes, and operational systems to improve efficiency, compliance, data quality, and research effectiveness.
• Supervise, mentor, and provide operational leadership to research coordinators, associates, analysts, assistants, trainees and other research support personnel, including onboarding, training, workload management, and professional development.
• Coordinate staffing resources and workload allocation to support study priorities and operational needs across multiple research projects.
• Serve as a liaison among investigators, research staff, regulatory personnel, institutional departments, research-support programs, sponsors, and external partners to facilitate research activities and study operations.
• Coordinate administrative processes, approvals, resource requests, and stakeholder communications necessary for study implementation and ongoing project management.
• Prepare and disseminate meeting agendas, minutes, action items, presentations, reports, dashboards, and other communications that summarize study progress, operational performance, and strategic initiatives.
• Monitor compliance with study protocols, SOPs, institutional policies, sponsor requirements, and regulatory expectations, and oversee documentation, reporting, audit readiness, inspections, and quality improvement activities.
• Assist with project budget tracking, invoicing, procurement activities, and resource utilization to support effective fiscal stewardship in collaboration with department/division personnel.
• Support strategic planning, operational forecasting, infrastructure development, and special initiatives that strengthen research operations, enhance participant experience, and promote long-term program growth.

CORE QUALIFICATIONS

• Bachelor’s degree in relevant field required
• Minimum 3 years of relevant experience required

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults.

Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.