Manager Research Application, Information Technology Services

Florida State University; Tallahassee (FL); On-site; USD 90,000 - 115,000; Full time

Job summary

Florida State University in Tallahassee seeks a Manager for Research Application within ITS to lead the RCC Research Application Group. You will coordinate software deployment, mentor staff, and work with researchers to provide data science and AI solutions.

The role emphasizes collaboration with RCC Director, RCC systems, and campus IT to develop software, install tools, and support researchers across the university. A strong background in data science and mentoring is required.

Qualifications

• Bachelor's degree in Computer Science, MIS, or related field with four years of experience; or high school diploma/equivalent with eight years.
• Working knowledge of the Linux operating system.
• Experience with research support and different types of research software applications, like Matlab or R.
• Management experience and some programming exposure.
• Affinity with non-STEM fields like digital humanities, social work or social sciences.

Responsibilities

• Manage and coordinate the RCC Research Application Group, guiding programming consultation and troubleshooting across researchers.
• Engage with researchers to understand requirements and provide data science solutions.
• Lead RCC applications strategy in collaboration with the RCC Director and systems team.
• Mentor staff and interns and provide tutorials on data science developments.
• Stay current with machine learning and AI trends to identify opportunities.

Skills

Curious and eager to learn

Strong communicator

Problem solving

Management experience

Some programming experience

Non-STEM affinity

Education

Bachelor's degree in CS, MIS, or related; 4 years experience

High school diploma + 8 years experience

Tools

Linux

Matlab

R

Job description

Job Information

Job ID: 63469

Job Title: Manager Research Application, Information Technology Services

Location: Tallahassee, FL

Regular/Temporary: Regular

Full/Part Time: Full-Time

Department

This position is within FSU’s Department of Information Technology Services (ITS).

Responsibilities

This position is responsible for the management and coordination of the Research Application Group at RCC, while providing guidance and direction to programming consultation, technical advice, and troubleshooting support on behalf of an array of researchers across the university who are engaged with Research IT. Responsible for conducting research as appropriate for projects or initiatives for the research application group. This position will have a strong focus on the support of data science and AI-related research projects.

Responsible for engaging with university researchers to understand the requirements of their research problems so that advanced technical expertise, mainly involving data science, can be provided to them. The Specialist shall work with other Research IT, campus IT, and FSU libraries staff to provide the necessary expertise, including developing software, modifying source code, installing software and developing databases, diagnosing complex software problems, and working with manufacturers as necessary to ensure timely replacement of faulty or out-of-date hardware and software.

Responsible for leading the RCC application team by coordinating software deployment with the RCC systems team, developing a strategy for research applications at RCC in collaboration with the RCC Director, and coordinating deployment of software with the RCC systems team and the operations manager.

Responsible for working closely with the other Data Science and Application Specialists and IT staff to provide expert technical advice to university researchers and administrators on data science solutions to problems, for example, as part of advisory committees. Responsible for keeping abreast of developments in data science, including in machine learning and artificial intelligence, and proactively identifying problems where such approaches may be beneficial to university researchers.

Provides tutorials, as needed, updating interested parties on data science developments. Mentors and trains staff and student interns assigned to application support tasks or research projects, for example, through the FSUIntern or Undergraduate Research Opportunity Program initiative. The Specialist may participate in small research projects with RCC interns and/or external research groups.

Qualifications

Bachelor's degree in Computer Science, MIS, or other appropriate degree and four years of experience; or a high school diploma/equivalent and experience equal to eight years. (Note: post-high school education can substitute for experience at the equivalent rate.)

Preferred Qualifications

• Working knowledge of the Linux operating system
• Experience with research support and different types of research software applications, like Matlab or R.
• Management experience.
• Some programming experience.
• Affinity with non-STEM fields like digital humanities, social work or social sciences.

Helpful

Who is an ideal candidate for this position?

• Curious and eager to learn
• Not afraid of tackling complex problems
• Good communicator

What is a typical day like in this position?

The application team at RCC is responsible for managing the research applications at RCC, and supporting FSU faculty and students with research computing support requests.

What can I expect in the first 60 - 90 days?

The RCC team manages a complex system of servers, network infrastructure, and storage systems, and 800+ research applications that serve 1000+ users. Although there will be a lot of information to absorb, you’ll have a collaborative team to help you get acclimated.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news! Learn more about Florida State University and our campuses.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.