Manager Release Management

dycomind

West Palm Beach (FL)

On-site

USD 120,000 - 160,000

Full time

10 days ago
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Benefits offered by this job

Weekly Paychecks
Paid Time Off, Parental Leave, and Hol
Insurance (medical, dental, vision, Rx
401(k) with Company Match
Stock Purchase Plan
Education Reimbursement
Legal Insurance
Discounts on gym memberships

Job summary

Dycom Industries is seeking a Manager Release Management to lead the live SAP production environment from the West Palm Beach office. This salaried role oversees strategic release orchestration, CAB governance, and rigorous cutover and hypercare activities to ensure stable, compliant deployments.

The position emphasizes cross-functional collaboration with business leaders and IT teams to align deployment windows with quiet periods and maintain the Clean Core mandate.

Responsibilities

  • Global Release Calendar: Own and publish the global SAP Release Calendar, establishing the operational cadence for major upgrades, minor enhancements, and emergency break/fix transports.
  • Transport Sequencing: Sequence and bundle transports across the SAP S/4HANA landscape and peripheral systems to actively prevent technical collisions and dependency failures.
  • Business Alignment: Partner with business leaders and change managers to schedule deployment windows during operational quiet periods and avoid month-end/quarter-end closes.
  • CAB Leadership: Chair the SAP Change Advisory Board meetings, ensure changes pass QA testing, UAT, and security reviews before production release.
  • Deployment Protocols: Enforce SAP Change Request Management or SAP Cloud ALM deployment frameworks.
  • Veto Authority: Halt or veto releases that risk system stability or violate the Clean Core mandate.
  • Cutover Management: Architect detailed cutover plans and coordinate post-deployment Hypercare to address defects.

Job description

Discover a more connected career

Dycom Industries is embarking on a massive, transformational SAP S/4HANA implementation that will redefine how we operate. As we scale our world-class SAP Center of Excellence (CoE), we require an unyielding protector for our live systems.

We are seeking a highly strategic Release Management Manager to serve as the ultimate orchestrator and gatekeeper of our production environment. In this high-stakes leadership role within the Service Delivery pillar, you will govern the transition of all new SAP features from the Build phase into the Live operational environment.

Job Title: Manager Release Management

Job Location (Short): West Palm Beach, FL

Workplace Type: Office

Employment Type: Salaried

Connecting you to great benefits
  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!
What you'll do
Release Strategy & Orchestration
  • Global Release Calendar: Own and publish the global SAP Release Calendar, establishing the operational cadence for major upgrades, minor enhancements, and emergency break/fix transports.
  • Transport Sequencing: Sequence and bundle transports across the SAP S/4HANA landscape and peripheral systems (such as BTP and third-party integrations) to actively prevent technical collisions and dependency failures.
  • Business Alignment: Partner directly with business leaders and change managers to ensure deployment windows perfectly align with operational quiet periods, avoiding disruptions during month-end or quarter-end financial closes.
Governance & The Change Advisory Board
  • CAB Leadership: Chair the SAP Change Advisory Board (CAB) meetings, aggressively scrutinizing every proposed system change to ensure it has passed rigorous QA testing, User Acceptance Testing (UAT), and security reviews before authorizing its move to production.
  • Deployment Protocols: Enforce strict enterprise adherence to SAP Change Request Management protocols or SAP Cloud ALM deployment frameworks.
  • Veto Authority: Act as the authority to halt or veto any release that poses an unacceptable risk to system stability or violates Dycom’s "Clean Core" mandate.
Cutover Management & Risk Mitigation
  • Deployment Architecture: Architect highly detailed, minute-by-minute cutover plans for major enterprise deployments and new operating company (OpCo) system integrations.
  • Rollback Readiness: Define and rigorously test "rollback" or back-out procedures for every major release. If a deployment fails in production, ensure successful rollback to the last known stable state.
  • Hypercare Orchestration: Coordinate post-deployment "Hypercare" support structures, ensuring the Run and Build teams are tightly aligned to rapidly address any immediate post-go-live defects.
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