Manager-Regional EMS -Full Time

Mercy; Springfield (MO); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy EMS seeks a Regional EMS Manager to oversee daily operations for multiple EMS facilities in the region. Responsibilities include supervising staff, scheduling, evaluating performance, and ensuring vehicle and equipment maintenance in alignment with Mercy policies.

The role requires Paramedic licensure and at least five years in EMS, with two years in supervision, plus strong leadership and patient care skills in challenging environments.

Qualifications

• Bachelor's degree or higher in health care administration, public administration, management, nursing, emergency medical or disaster preparedness.
• Paramedic license in practice state(s) and valid driver's license.
• Minimum 5 years EMS experience with at least 2 years as EMS supervisor.
• Paramedic license required for current practice states.

Responsibilities

• Oversee daily activities and operations of multiple EMS facilities in a regional area.
• Supervise co-workers, schedule staff, and conduct performance evaluations.
• Maintain vehicles and EMS equipment; manage supply inventory and financials.
• Provide direct patient care per Mercy EMS protocols and policies.

Skills

Co-worker supervision

Scheduling

Performance evaluations

Vehicle maintenance

Equipment maintenance

Training & education

Direct patient care

Emergency life support

Education

Bachelor's degree in healthcare/public administration

Job description

Find your calling at Mercy!

Overview
Under the general direction of the Administrative Director of EMS the Regional EMS Manager manages and supervises the daily activities and operations of multiple EMS facilities and co-workers in a regional area, supporting the goals, objectives and leadership principles of Mercy EMS. Duties, functions and responsibilities include but are not limited to: co-worker supervision, scheduling, performance evaluations, vehicle maintenance, equipment maintenance, office files, statistical reports, state trip tickets, petty cash, fuel purchases, supply inventory, community relations, training and continuing education. Perform direct patient care including assessment, evaluation, basic and advanced life support according to the protocols and policies of Mercy Health System. Regional EMS Managers respond in the field throughout the assigned region in support of co-workers as needed. The incumbent of this position shall carry out his/her responsibility and integrate into his/her style of management the Mercy Philosophy of caring for the sick and injured, respect for human life, and the dignity of each person, applying Christian values to all crucial human issues in the area over which he/she has responsibility. Performs related duties as assigned. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

• Education: Any pattern of education which would provide and opportunity to acquire the knowledge and abilities required. Normally, graduation from an accredited four-year college with major course work in health care administration, public administration, management, nursing, emergency medical or disaster preparedness would provide such opportunity.
• Licensure: Paramedic license in the state(s) of current practice. Valid drivers license.
• Experience: Five (5) years experience in EMS with at least two (2) service as an EMS Supervisor.
• Certifications: Paramedic license for the state(s) of current practice.
• Other: Knowledge of current concepts, techniques and trends in emergency medical services.: Working conditions, mental and physical requirements: Must be able to quickly respond to vehicle, able to access patients in difficult terrain. Must be able to perform strenuous physical requirements such as CPR, lifting and moving equipment and patients in a variety of environmental conditions. Equipment used: Ambulance and Operations Vehicle, cots, stairchair, heart monitor/defibrillator and a variety of EMS medical equipment including computers. Incumbents will be required to successfully satisfy the physical demands of the role. This will include a pre-hire and annual fitness for duty test.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.