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Mercy EMS is seeking a Regional EMS Manager to oversee daily operations across multiple facilities in a regional area. You will supervise staff, manage scheduling, evaluations, vehicle and equipment maintenance, and generate statistical reports in support of Mercy EMS goals.
The role includes direct patient care in line with Mercy Health System protocols, field response as needed, and leadership aligned with Mercy's caring philosophy and service standards.
Overview Under the general direction of the Administrative Director of EMS the Regional EMS Manager manages and supervises the daily activities and operations of multiple EMS facilities and co-workers in a regional area, supporting the goals, objectives and leadership principles of Mercy EMS.
Perform direct patient care including assessment, evaluation, basic and advanced life support according to the protocols and policies of Mercy Health System.
Regional EMS Managers respond in the field throughout the assigned region in support of co-workers as needed.
The incumbent of this position shall carry out his/her responsibility and integrate into his/her style of management the Mercy Philosophy of caring for the sick and injured, respect for human life, and the dignity of each person, applying Christian values to all crucial human issues in the area over which he/she has responsibility.
Performs related duties as assigned.
Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Qualifications Education: Any pattern of education which would provide and opportunity to acquire the knowledge and abilities required. Normally, graduation from an accredited four-year college with major course work in health care administration, public administration, management, nursing, emergency medical or disaster preparedness would provide such opportunity.
Licensure: Paramedic license in the state(s) of current practice. Valid drivers license.
Experience: Five (5) years experience in EMS with at least two (2) service as an EMS Supervisor.
Certifications: Paramedic license for the state(s) of current practice.
Other: Knowledge of current concepts, techniques and trends in emergency medical services.
Must be able to quickly respond to vehicle, able to access patients in difficult terrain. Must be able to perform strenuous physical requirements such as CPR, lifting and moving equipment and patients in a variety of environmental conditions.
Ambulance and Operations Vehicle, cots, stairchair, heart monitor/defibrillator and a variety of EMS medical equipment including computers.
Incumbents will be required to successfully satisfy the physical demands of the role. This will include a pre-hire and annual fitness for duty test.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.
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