Manager – Radiology Imaging Applications

UCSF Health; San Francisco (CA); On-site; USD 170,000 - 210,000; Full time

Job summary

UCSF Health IT is seeking a senior leader to direct Imaging IT applications and service delivery, supervising Clinical Applications and imaging analysts responsible for PACS, VNA, Radiant and related viewers.

You will collaborate with the Imaging IT Director and other leaders to shape strategic plans, manage vendor relationships, maintain ITIL and SDLC practices, and develop staff across imaging domains. This on-site role requires strong communication and change management skills.

Qualifications

• Bachelor's degree in a related area or equivalent experience.
• Minimum 5 years of experience managing technical staff.
• Knowledge of imaging systems operations, DICOM/HL7 policies, and data workflows.
• Familiarity with enterprise networking, security, and SDLC/ITIL practices.
• Willingness to participate in after-hours pager responsibilities.

Responsibilities

• Direct Imaging IT applications and supervise Clinical Applications and imaging analysts.
• Collaborate with the Imaging IT Director to shape strategic plans and objectives.
• Maintain ITIL and SDLC practices and manage service delivery for Imaging IT customers.
• Develop staff and drive implementation of imaging workflows and post-processing systems.
• Lead change management and coordinate vendor relationships across imaging domains.

Skills

People management

Imaging informatics

ITIL/SDLC

DICOM/HL7 knowledge

Networking basics

On-call rotation

Strategic planning

Communication skills

Education

Bachelor's degree in related field

Advanced degree preferred

Tools

PACS

VNA

Radiant

DICOMweb knowledge

Epic Radiant/Bridges

Job description

Job Description

Collaborates with department Director and other leaders to develop strategic plans, processes and objectives for the team. Supervises Clinical Applications and Imaging IT analysts, which support mission-critical clinical applications used by UCSF physicians and clinical staff. This includes (but is not limited to) Voice Recognition Systems, PACS, Diagnostic and Enterprise Clinical viewers, Vendor Neutral Archive (VNA), Radiant, and other imaging post-processing systems. Collaborates with other UCSF Health IT Systems in developing patient-centric imaging solutions and procedures. Manages Service Delivery to all Imaging IT customers. Supports small project management and maintains good ITIL and SDLC practices. Assists in managing the Imaging IT Application portfolio. Erroneous decisions will have a serious impact on the overall success of the department, division and the organization. The incumbent develops staff to ensure consistent, technology-competent service across all areas of Imaging IT. The applications Imaging IT supports are used by the Medical Center to acquire, store, report, and distribute imaging studies. The incumbent must have expert-level imaging informatics, leadership, and communication skills.

Collaborates with department Director and other leaders to develop strategic plans, processes and objectives for the team. Supervises Clinical Applications and Imaging IT analysts, which support mission-critical clinical applications used by UCSF physicians and clinical staff. This includes (but is not limited to) Voice Recognition Systems, PACS, Diagnostic and Enterprise Clinical viewers, Vendor Neutral Archive (VNA), Radiant, and other imaging post-processing systems. Collaborates with other UCSF Health IT Systems in developing patient-centric imaging solutions and procedures. Manages Service Delivery to all Imaging IT customers. Supports small project management and maintains good ITIL and SDLC practices. Assists in managing the Imaging IT Application portfolio. Erroneous decisions will have a serious impact on the overall success of the department, division and the organization. The incumbent develops staff to ensure consistent, technology-competent service across all areas of Imaging IT. The applications Imaging IT supports are used by the Medical Center to acquire, store, report, and distribute imaging studies. The incumbent must have expert-level imaging informatics, leadership, and communication skills.

Department Overview

UCSF Health IT - Enterprise Imaging IT combines clinical excellence and outstanding education in a leading academic health sciences institution. Enterprise Imaging manages over 70 Clinical Imaging applications across multiple functional areas, over 320 radiologists' workstations on-prem and at home, and onsite Datacenter. The department comprises the following functional areas: Radiology Applications, Specialty, Infrastructure, and Diagnostic Station Service, and is comprised of 25 team members across the department areas.

Qualifications

Required Qualifications

• Bachelor's degree in a related area and/or equivalent experience/training.
• At least 5 years of experience managing technical staff
• Requires full knowledge of own area of functional responsibility, with knowledge of other areas of IT, and managing a software support team.
• Working knowledge of the operations of clinical imaging systems and the policies, processes, and practices involved with managing, storing, and transferring medical images including DICOM and HL7.
• Familiarity with enterprise-class networking, including routing, firewalls, load balancers, and network security
• Willingness to accept after-hour pager responsibilities (on-call) that include weekdays/weekends/holidays
• Experienced in leading change management activities and managing their impact across multiple units or departments
• Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies
• Thorough knowledge of Imaging IT technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
• Has strong skills associated with managing the internal information systems functions, data communications network and campus, medical center or Office of the President security systems.
• Extensive or advanced knowledge of subject area sufficient for strategic planning, technology assessment and direction
• Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment.
• Excellent oral and written communication skills, including the ability to effectively present technical topics to large groups with potentially varied levels of technical sophistication.

Preferred Qualifications

• Advanced degree preferred.
• Knowledge of new integration technologies such as HL7 FHIR and DICOMweb
• License: ARRT or other Clinical license
• Certifications
• Epic Radiant and Bridges
• Certified Imaging Informatics Professional (CIIP)

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html