Manager - Radiology Imaging Applications

University of California - San Francisco; San Francisco (CA); On-site; USD 150,000 - 250,000; Full time

Job summary

University of California, San Francisco (UCSF) is seeking a senior leader to oversee the Imaging IT team, including Clinical Applications and Imaging IT analysts. The role drives strategy for PACS, VNA, Radiant, and related systems, ensuring service delivery to radiology and affiliated sites.

Strong leadership, vendor coordination, and ITIL/SDLC prowess are essential. The incumbent will guide portfolio management, security, data standards, and cross-team collaboration across UCSF Health IT.

Qualifications

• Bachelor's degree in a related area or equivalent experience.
• 5+ years of experience managing technical staff.
• Knowledge of clinical imaging systems and the policies for storing/transferring medical images (DICOM, HL7).
• Familiarity with enterprise networking, including routing, firewalls, load balancers, and security.
• Willingness to accept after-hours pager responsibilities (on-call) including weekdays/weekends/holidays.
• Experience leading change management activities across multiple units or departments.
• Experience in managing technology infrastructure acquisition and expansion, including integrating new technologies.
• Strong imaging IT concepts and security knowledge.
• Excellent oral and written communication skills, with ability to present to large groups.

Responsibilities

• Supervise Imaging IT analysts and service delivery for imaging applications.
• Oversee imaging application portfolio and collaborate with stakeholders.
• Support small projects and capacity planning; manage ITIL and SDLC practices.
• Develop data integration strategies for imaging workflows.
• Collaborate with Imaging IT leadership and customers on performance, SLAs, and staffing needs.
• Maintain IT policies and ensure security and data standards across Imaging IT.

Skills

Bachelor's degree

5+ years managing technical staff

DICOM/HL7 knowledge

Networking and security

On-call after-hours

Change management

Tech infrastructure procurement

Imaging IT knowledge

Clear communication

Education

Bachelor's degree

Tools

Epic Radiant

CIIP

Job description

Collaborates with department Director and other leaders to develop strategic plans, processes and objectives for the team. Supervises Clinical Applications and Imaging IT analysts, which support mission-critical clinical applications used by UCSF physicians and clinical staff. This includes (but is not limited to) Voice Recognition Systems, PACS, Diagnostic and Enterprise Clinical viewers, Vendor Neutral Archive (VNA), Radiant, and other imaging post-processing systems. Collaborates with other UCSF Health IT Systems in developing patient-centric imaging solutions and procedures. Manages Service Delivery to all Imaging IT customers. Supports small project management and maintains good ITIL and SDLC practices. Assists in managing the Imaging IT Application portfolio. Erroneous decisions will have a serious impact on the overall success of the department, division and the organization. The incumbent develops staff to ensure consistent, technology-competent service across all areas of Imaging IT. The applications Imaging IT supports are used by the Medical Center to acquire, store, report, and distribute imaging studies. The incumbent must have expert-level imaging informatics, leadership, and communication skills.

Department Overview

UCSF Health IT - Enterprise Imaging IT combines clinical excellence and outstanding education in a leading academic health sciences institution. Enterprise Imaging manages over 70 Clinical Imaging applications across multiple functional areas, over 320 radiologists' workstations on-prem and at home, and onsite Datacenter. The department comprises the following functional areas: Radiology Applications, Specialty, Infrastructure, and Diagnostic Station Service, and is comprised of 25 team members across the department areas.

• Manages Clinical Imaging application portfolio and customers; including Oakland Childrens, Marin Health, and other clinical departments using Clinical Imaging applications. Manages the needs of functional departments and works to establish daily priorities, feasibility studies, systems design and implementation through subordinate analyst team. Supervises the Imaging IT Team including Clinical Systems Analysts (11 FTE). Oversees and manages Service Management to all Imaging IT customers. Supports Imaging Dictation/Reporting systems and develops optimization strategies. Develops data integration strategies.
• Makes recommendations on issues (operational processes, staff FTE, team career path and development, human resources and space planning) that have department-wide impact. Manages imaging IT demand capacity and small projects and upgrades.
• Supervises planning, implementation, and service a diverse group of 40+ clinical applications. Imaging IT provides service to Radiology, and supports image exchange with UCSFHealth strategic partners. This includes working collaboratively with internal application and infrastrutrure partners, and other IT vendors.
• Oversees analysis and policy development for issues and processes. Establishes and maintains IT policies and procedures for Enterprise Imaging IT. Ensures Imaging applications meet UCSF security and data standards.
• Makes recommendations on issues (operational processes, staff FTE, human resources and space planning) that have department-wide impact. Manages imaging IT demand capacity.
• Conducts presentations of technical information governing specific projects and initiatives. Conducts customer negotiations, or influencing and persuading other senior level managers in collaboration with the Director.
• Collaborates with Imaging IT Leadership functional areas, department and / or customers like system/application performance and functionality management, Service Level Agreement, and staff needs. Maintain high-quality relationships with IT peers across UCSF, and UC Health. Participates in team Engagement activities.
• Works on issues, projects and initiatives that require analysis of situations and data in order to determine most effective course of action. Supervises planning, implementation, and service of the radiology department network, which covers 9 sites, and provides mission critical support for imaging studies at UCSF Health, and supports research, education, and service for UCSF campus.

Required Qualifications

• Bachelor's degree in a related area and/or equivalent experience/training.
• At least 5 years of experience managing technical staff
• Requires full knowledge of own area of functional responsibility, with knowledge of other areas of IT, and managing a software support team.
• Working knowledge of the operations of clinical imaging systems and the policies, processes, and practices involved with managing, storing, and transferring medical images---including DICOM and HL7.
• Familiarity with enterprise-class networking, including routing, firewalls, load balancers, and network security
• Willingness to accept after-hour pager responsibilities (on-call) that include weekdays/weekends/holidays
• Experienced in leading change management activities and managing its impact across multiple units or departments
• Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies
• Thorough knowledge of Imaging IT technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
• Has strong skills associated with managing the internal information systems functions, data communications network and campus, medical center or Office of the President security systems.
• Extensive or advanced knowledge of subject area sufficient for strategic planning, technology assessment and direction
• Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment.
• Excellent oral and written communication skills, including the ability to effectively present technical topics to large groups with potentially varied levels of technical sophistication.

Preferred Qualifications

• Advanced degree preferred.
• Knowledge of new integration technologies such as HL7 FHIR and DICOMweb
• License: ARRT or other Clinical license
• Certifications
  • Epic Radiant and Bridges
  • Certified Imaging Informatics Professional (CIIP)

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence---also known as our PRIDE values.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html