Manager, Quality Engineering and Delivery

CaptivateIQ; United States Virgin Islands; On-site; USD 160,500 - 238,000; Full time

Benefits offered by this job

Equity

Health benefits

Job summary

CaptivateIQ is hiring for Delivery Engineering to lead a distributed team responsible for CI/CD pipelines, testing frameworks, and developer experience. You will partner with Product, Design, and Engineering leaders to prioritize roadmaps and ensure product health and reliability.

Ideal candidates have 2+ years in management, deep QA/SDET knowledge, and hands-on experience with Typescript, React, Python, and Django in a SaaS setting.

Qualifications

• 2+ years in Engineering Manager or people management (M-level)
• Deep software quality, QA, or SDET expertise with testing standards
• Experience owning CI/CD health at a mid-sized SaaS
• Proficiency with TS, React, Python, Django in team contexts
• Experience with modern test automation frameworks like Vitest, Pytest, PlayWright

Responsibilities

• Lead and inspire a distributed team of engineers with a culture of psychological safety
• Invest in developer experience and lifecycle improvements
• Coach teams on testing strategies and software quality
• Provide technical direction and guardrails for test automation and delivery pipelines
• Partner with Product, Design and Engineering to align roadmaps and strategy
• Develop engineering talent through coaching and performance management
• Own end-to-end delivery of the Delivery Engineering portfolio
• Advocate for engineering best practices and async collaboration across geographies

Skills

People management

CI/CD

QA/SDET

Typescript

React

Python

Django

Communication

Test automation

Tools

GitHub/GitHub Actions

Job description

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About The Role

At CaptivateIQ, Delivery Engineering (DE) is part of the Reliability, Infrastructure and Quality (RIQ) pillar. The Delivery Engineering’s mission is to continually improve the way our engineering organizations builds and delivers our SaaS products. The team owns CI/CD pipelines, testing frameworks and local developer experience. The team also works with teams throughout the organization to improve product quality and contributes to agentic development tooling and scale.

Location:

• East Coast or Toronto

Responsibilities

• Lead and Inspire: Lead, inspire, and grow a distributed team of Engineers, fostering a culture of high trust and psychological safety.
• Developer Experience: Contribute to strategic investments in the software engineering lifecycle that will make CaptivateIQ’s developer experience world class.
• Quality Assistance: Partner with engineering teams to improve products by coaching them on testing strategies and leveling up their thinking regarding software quality.
• Technical Leadership: Provide technical direction by setting architectural guardrails for test automation and delivery pipelines across the organization.
• Strategic Partnership: Partner with Product, Design, and Engineering leaders to prioritize roadmaps and execute a long-term strategy that optimizes for product health and reliability.
• Talent Development: Develop engineering talent through effective coaching, mentorship, and performance management, with a passion for helping engineers advance their careers.
• Operational Excellence: Own the end-to-end delivery of the DE team’s portfolio, ensuring internal solutions and frameworks are reliable and secure at scale.
• Evangelism: Act as a strong advocate for our engineering best practices, explaining the "why" behind different methodologies to various stakeholders across the company.
• Async Collaboration: Champion inclusive, async-first practices to ensure the team, distributed across Poland and other regions, can collaborate effectively.

Requirements

• Management Experience: 2+ years of experience as an Engineering Manager or in a formal people management role (M-level).
• Developer Experience: Contribute to our bigger software lifecycle, using your experience to discern what improvements will drive meaningful impact to the broader organization.
• Quality Expertise: Deep expertise in software quality, QA, or SDET practices with a demonstrable background in leveling up testing standards.
• CI/CD Expertise: You’ve been responsible for the health of CI/CD pipelines at a mid-sized SaaS company using GitHub/GitHub Actions.
• Engineering Depth: Extensive software development experience as an individual contributor or manager, with a focus on quality and testability.
• Technical Stack: Proficiency with (or ability to guide) teams using Typescript, React, Python, and Django.
• SaaS Experience: Experience using modern testing methodologies to support a large B2B SaaS product.
• Communication: Exceptional interpersonal and written communication skills, with a proven ability to have "tough conversations" and navigate complex situations.
• Testing Frameworks: Experience with modern test automation frameworks such as Vitest, Pytest and PlayWright.
• Growth Mindset: High sense of ownership and a collaborative, humble learner mindset.

Bonus Points

• PM Background: Background in Product Management to help address problem-solving and feature definition.
• Monolith Codebases: You’ve supported and scaled an engineering org with a monolithic code base.
• Performance Testing: Expertise in Performance Testing to add value to existing engineering efforts.
• Agentic Development: Experience developing methodologies for evaluating new approaches to software engineering work, and supporting their adoption.
• Infrastructure Knowledge: Experience with Github Actions pipelines, Deployment Processes, and improving Developer Experience.
• Architecture: Understanding of Single Page Applications (SPAs), micro front-end architectures (MFAs), and CDNs.

Notice for Prospective Candidates

• Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
• Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology
• Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ
• Ask candidates to make a payment in order to be considered for a position
• Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc
• Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The compensation offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. The base salary range for this role is $160,500- $238,000. Compensation for candidates hired in Canada will be provided in Canadian dollars and may differ from the ranges listed above due to currency conversion. Base salary is just one component of CaptivateIQ's competitive total rewards package, which also includes equity, comprehensive health benefits, and other perks and benefits.