Manager - Quality

ProAmpac; Town of Hartford (WI); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

11 paid holidays

Paid vacation and personal time

Medical, Dental, Vision, Disability

401(k) match

Professional growth opportunities

Job summary

ProAmpac in Hartford, WI is seeking an experienced Quality Manager to lead our Quality Team and drive improvements in a fast-paced manufacturing environment.

You will coach and develop a strong team, use data to guide decisions, and ensure quality systems and food safety standards are met across operations, suppliers, and customers.

Qualifications

• Bachelor’s degree in a technical field is required or equivalent experience.
• 5+ years of leadership experience in quality or manufacturing.
• Knowledge of ISO 9001, GMP and GFSI requirements.
• Strong data-driven decision-making to improve quality and processes.
• Effective coaching, training, and communication across levels.

Responsibilities

• Lead the site Quality Team and oversee quality systems and food safety programs.
• Partner with manufacturing and quality leadership to meet performance goals.
• Hire, coach, and develop quality personnel; set objectives and training plans.
• Develop and administer quality specifications and systems; monitor metrics.
• Coordinate internal and external audits and oversee root cause analysis.

Skills

Leadership

Data-driven decisions

Coaching & development

Communication

Project management

Analytical thinking

Education

Bachelor's degree in technical field

Tools

Microsoft Office Suite

Visio

Teams

Outlook

Job description

Pay or shift range: $110,000 USD to $120,000 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

ProAmpac in Hartford, WI is seeking an experienced Quality Manager to lead our Quality Team! If you enjoy developing people, solving problems, and driving improvements in a fast-paced manufacturing environment, we’d love to connect with you.

Excellent Benefits | Collaborative Culture | Opportunity to Make an Impact

Who we are looking for:

• An experienced quality leader who can coach, develop, and support a strong team

• An analytical problem solver who uses data to guide decisions and improve processes

• A proactive professional with strong knowledge of quality systems, manufacturing processes, and food safety standards

• A collaborative communicator who builds relationships across manufacturing, leadership, customers, and suppliers

• A highly organized individual who can manage competing priorities and follow through on results

Why ProAmpac:

• Small, collaborative facility culture with big corporation benefits

• Leading and growing global flexible packaging company producing essential items

• Core Values: Integrity | Intensity | Innovation | Involvement | Impact

• The safety and health of our team is our top priority

• Recognition for being a valued and reliable team member

• Employee appreciation events throughout the year to celebrate our team

• A place to build your future in a fast-paced, growing, and stable industry

Outstanding Benefits:

• Competitive compensation

• 11 paid holidays

• Paid vacation and personal time

• Comprehensive benefits including Medical | Dental | Vision | Disability Insurance

• 401(k) match

• Opportunities for professional growth and advancement

Annual Salary: $110 - $120 (Based on experience)

Work Location: ProAmpac's Hartford, WI Site

Schedule: Mon-Fri | First Shift

Quality Manager – Major Job Functions & Duties

Our Quality Manager leads the site’s quality department, ensuring quality systems, food safety programs, and manufacturing processes meet established standards. This role partners with manufacturing and organizational quality leadership to strengthen product quality, develop employees, and drive continuous improvement.

Primary duties include:

• Manage the quality department’s programs, activities, and daily priorities

• Partner with manufacturing and organizational quality leadership to ensure procedures are followed and performance goals are met

• Lead hiring, performance management, goal setting, training, and development for quality personnel

• Support the development, implementation, and administration of quality specifications and systems

• Monitor and report quality and food safety metrics, developing corrective measures when goals are not met

• Coordinate and oversee internal and external audits

• Manage customer complaints and rejected product investigations, ensuring accurate root cause analysis, timely responses, and effective corrective actions

• Work with manufacturing to ensure product conformance through documented process monitoring and controls

• Visit customers and suppliers as needed

• Perform other duties as assigned

Requirements:

• Bachelor’s degree, preferably in a technical field, plus five years of leadership experience in quality or manufacturing; or ten years of relevant experience

• Prior audit experience and knowledge of ISO 9001, Good Manufacturing Practices (GMP), and Global Food Safety Initiative (GFSI) requirements

• Solid understanding of quality management systems and manufacturing processes

• Demonstrated ability to use data, analytical methods, and fact-based decision-making to improve quality and processes

• Effective coaching, training, and facilitation skills

• Experience with Microsoft Office Suite, Visio, Teams, and Outlook

• Strong organization and time management skills, with the ability to manage multiple projects and meet deadlines

• Strong verbal, written, and presentation skills, with the ability to communicate across all levels of the organization and with customers and suppliers

• Sound judgment, initiative, and the ability to identify problems and develop practical solutions

• Ability to maintain confidentiality and protect sensitive information

• Strong data management skills preferred

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Job Category: Quality Full-Time