Manager, Quality

Altec Industries, Inc; Saint Joseph (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & Rx

401(k) plan

Paid vacation & holidays

Flexible Spending Accounts

Tuition assistance

Employee assistance program

Life and AD&D Insurance

Job summary

Altec Industries, Inc. is seeking a Manager of Quality in St. Joseph, MO to lead the Midwest Quality organization. You will drive quality systems across campus, coordinate with Quality Engineering, auditors, and suppliers, and ensure ISO 9001 certification is sustained.

The role emphasizes strategic quality management, development of leaders, and cross-team collaboration to meet operational goals and customer expectations. A bachelor's degree and leadership experience are required.

Qualifications

• Bachelor's degree required.
• Minimum 3 years of leadership experience with direct reports.
• Mechanical aptitude with product/industry knowledge.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and quality-management applications.
• Ability to travel, sometimes on short notice.

Responsibilities

• Lead quality systems and strategy for multiple teams; ensure objectives are met.
• Manage staffing, scheduling, development, and performance expectations.
• Establish and maintain quality procedures, standards, and documentation.
• Lead the quality roadmap and sustain closed-loop quality processes.
• Oversee nonconformance, CAPA, audits, and supplier quality.
• Review customer requirements and support issue resolution.

Skills

Leadership experience

Mechanical aptitude

Communication skills

Microsoft Office proficiency

Collaboration across teams

Willingness to travel

Education

Bachelor's degree

High school diploma or GED

Tools

Quality Management Systems

ISO 9001 knowledge

FMEA & control plans

CAPA & 8D

Quality audits

Job description

Why Join Altec?

MANAGER, QUALITY

Midwest Operations | St. Joseph, Missouri

ABOUT THE OPPORTUNITY

Midwest Operations is seeking an experienced leader to join our team as Manager, Quality. This position provides leadership for the Midwest Quality organization and leads quality systems and strategy across multiple teams across campus. The role is accountable for achieving operational and functional objectives, personnel actions, associate development, team performance, customer issue resolution, and the continued effectiveness of the Quality Management System.

The position supports Quality Engineering, Auditors and Inspectors, Quality Technicians, Associate Development and Training, the Altec Field Campaign Team, supplier quality, and ISO 9001 certification.

Should the selected candidate meet the qualifications of a more experienced level within the career path, the job level may be adjusted.

WHAT WE'RE LOOKING FOR

Required Qualifications

• High school diploma or GED.
• Bachelor's degree.
• Minimum of three years of leadership experience with full-time direct reports.
• Mechanical aptitude and relevant product or industry knowledge.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and other relevant business or quality-management applications.
• Demonstrated ability to work collaboratively across teams and operate effectively with appropriate independence.
• Ability to travel, sometimes on short notice.

Preferred Experience

• Engineering, Business, Quality, Manufacturing, or a related discipline.
• Quality, manufacturing, engineering, or operational experience.
• Quality Management Systems and ISO 9001 certification knowledge.
• FMEA and control plans, quality audits, inspection, and quality control or testing.
• 8D problem solving, CAPA, root-cause analysis, and closed-loop quality tools.
• Lean, Kanban, Total Quality Management, and continuous-improvement practices.
• Supplier quality, warranty analysis, and customer issue resolution.

LEADERSHIP EXPECTATIONS

• Build relationships across functions and business units and communicate effectively throughout areas of influence.
• Coordinate with other leaders to develop and maintain processes and standards.
• Develop future leaders and continue developing personal leadership capabilities.
• Champion safety, quality, accountability, teamwork, financial stewardship, continuous improvement, and integrity.

WHAT YOU'LL DO

• Lead quality systems and strategy for multiple teams while ensuring operational and functional objectives are met.
• Manage staffing, hiring, scheduling, associate development, performance expectations, and personnel actions.
• Establish, implement, and maintain quality procedures, standards, specifications, controls, and documentation.
• Lead the quality roadmap and sustain closed-loop quality processes.
• Oversee nonconformance, corrective-action, change-request, audit, supplier-quality, and quality-data systems.
• Review customer requirements and serve as a liaison between customers and Altec teams to support issue resolution.
• Analyze warranty and quality-performance data, identify trends, produce statistical reports, and implement corrective action as appropriate.
• Partner with Purchasing, suppliers, operating teams, and manufacturing leaders to establish and maintain quality requirements and procedures.
• Sustain leadership commitment and Quality Management System processes in support of continued ISO 9001 certification.
• Develop and maintain training programs that promote understanding of and compliance with Altec standards.
• Build cross-functional relationships, develop future leaders, and facilitate continuous-improvement activities.
• Support department and functional objectives within established timelines and budgets and participate on regional or enterprise-wide teams as needed.

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

• Medical, Dental and Prescription Drug Program
• Retirement 401(k) Program
• Vacation and Holidays
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.