Manager, Property Management

Ross Stores, Inc.; Dublin (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Ross Stores, Inc. seeks a Lease Audit Manager to oversee all aspects of lease audit and compliance for company and leased properties.

You will train auditors, drive process improvements, and mentor a team while ensuring alignment with corporate policies and risk controls. The role involves coordinating with Real Estate Management, Risk Management, and external auditors, and requires strong communication, analytical skills, and a track record in retail property management.

Qualifications

• Bachelor’s degree or equivalent experience in property management field in a retail environment.
• 5 years property management experience in retail environment and 3+ years supervisory experience in a corporate setting.
• Excellent verbal and written skills; finance background is a plus.

Responsibilities

• Oversee training and development of Lease Auditors to meet department goals.
• Ensure compliance with lease terms and manage rent, expenses, co-tenancy, and audits.
• Provide guidance on landlord disputes and coordinate with internal/external auditors for SEC & SOX needs.
• Review auditor responses on Estoppels, Waivers, CERs, and co-tenancy claims for accuracy.
• Serve as liaison between Real Estate Management, Risk Management, and lessors to resolve issues.

Skills

Leadership

Communication

Collaboration

Team Building

Accountability

Strategic Thinking

Organizational Agility

Problem Solving

Decision Making

Conflict Resolution

Education

Bachelor’s degree

Job description

GENERAL PURPOSE

Responsible for overseeing the administration of all areas and phases of lease audit and compliance of company owned, leased and/or subleased properties assigned to direct reports. Recommend policies and process improvements to drive and support department goals and objectives are achieved. Train and mentor Auditors under direct report.

ESSENTIAL FUNCTIONS

• Responsible for the training and development of Lease Auditors in all aspects of the job function in Property Management to ensure department goals and objectives are attained
• Responsible for ensuring compliance with Lease terms and executing various processes with respect to all recurring rent and additional expenses, Co-Tenancy, and ongoing annual expense audits.
• Oversee and provide guidance to lease auditors on resolution of landlord disputes
• Work with internal/external auditors regarding SEC & SOX requirements
• Review and approve auditor responses on Estoppels, Waivers, CERs, and cotenancy claims.
• Act as liaison between company (Real Estate Management, Risk Management, etc.) and lessors in resolving issues relating to lease provisions
• Oversee the lease information system by monitoring accuracy of pdSiteLink and providing input on development of new requirements

COMPETENCIES

• Building Effective Teams
• Developing Talent
• Collaboration
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
• Manages Conflict
• Business Acumen
• Plans, Aligns & Prioritizes
• Organizational Agility

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• Excellent verbal and written skills. Finance background a plus
• 5 years property management experience in retail environment
• 3 + years supervisory experience in a corporate environment

EDUCATION / CERTIFICATIONS

Bachelor’s degree or equivalent experience in property management field in a retail environment

PHYSICAL REQUIREMENTS

• Consistent timeliness and regular attendance
• However, this role can perform duties effectively using a combination of in-office and remote work. _Hybrid
• Job requires ability to work in an office environment, primarily on a computer
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc
• This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback
• Vision requirements: Ability to see information in print and/or electronically

SUPERVISORY RESPONSIBILITIES

Lease Auditors