Manager Project Management (PMO) North America

Hitachi Energy; Raleigh (NC); Remote; USD 120,000 - 160,000; Full time

Job summary

Hitachi Energy USA INC. is seeking a PMO Functional Lead to manage governance, forecasting, and performance reporting across the NAM BU Service PMO.

The role focuses on cross-functional collaboration to standardize processes and drive business performance. You will develop executive dashboards, oversee backlog health, and support planning across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales, enabling improved forecast accuracy and project execution through data-driven

Qualifications

• 10+ years in project/program management, operations, or business performance leadership.
• Experience leading cross-functional initiatives with influence, not authority.
• ERP systems experience, preferably SAP, in manufacturing or service environments.
• PMI/CSM-style certifications (PMP/CSM) preferred.

Responsibilities

• Provide governance, forecasting, and performance reporting for the NAM BU Service PMO.
• Develop executive dashboards and reporting on forecast confidence, revenue opportunities, risks, and trends.
• Coordinate planning and fulfillment across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales.
• Lead continuous improvement initiatives for process efficiency, forecasting, backlog management, and project execution.

Skills

Cross-functional leadership

Communication

Problem solving

Data-driven decision making

Process improvement

Education

Bachelor's degree in Engineering

Tools

SAP

Power BI

Microsoft Copilot

Job description

Location:Raleigh, North Carolina, United StatesJob ID:R0144643Date Posted:2026-11-05Company Name:HITACHI ENERGY USA INCProfession (Job Category):Project/Program ManagementJob Schedule:Full timeRemote:YesJob Description:The OpportunityAs the PMO Functional Lead, you will manage governance, performance management, forecasting, operational reporting, and continuous improvement activities across the NAM BU Service Project Management Organization. In this role, you will provide functional oversight for Project Management and Order Handling processes, driving standardization, operational consistency, and business performance through cross-functional collaboration and influence. You will oversee performance reporting, backlog governance, forecasting processes, and executive-level business insights while supporting planning and fulfillment coordination across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales. By delivering trusted data, actionable insights, and structured governance, you will help improve forecast reliability, backlog conversion, project execution, and overall operational performance while supporting informed business planning and strategic actions.How You’ll Make an ImpactProvide functional oversight for Project Management and Order Handling by establishing governance, best practices, and performance expectations.Drive cross-functional alignment and operational excellence through collaboration, influence, and process ownership.Own PMO performance reporting, including backlog health, forecast accuracy, project execution, risk management, and operational metrics.Develop executive dashboards and reporting that provide visibility into forecast confidence, revenue opportunities, business risks, and performance trends.Establish and maintain a standardized backlog review process across NAM.Identify and escalate constraints affecting backlog conversion, including material availability, resource capacity, customer delays, and engineering dependencies.Coordinate Planning and Fulfillment activities across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales to improve forecast accuracy and operational predictability.Run continuous improvement initiatives focused on process simplification, operational efficiency, forecasting, backlog management, and project execution.Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.Your BackgroundCandidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.Bachelor’s degree in Engineering or an equivalent combination of education and experience.10+ years of progressive experience in project management, program management, operations, or business performance leadership.Experience managing cross-functional initiatives and improving organizational performance through influence rather than direct authority; experience with ERP systems, preferably SAP, in a manufacturing and service environment; proficiency with project management methodologies, business intelligence tools, and performance reporting; experience with SIOP, planning processes, and operational performance management preferred; PMP, CSM, or similar advanced project management certification preferred.Able capabilities in translating complex data into actionable business insights and executive recommendations, including experience using AI-enabled tools such as Microsoft Copilot, Power BI AI capabilities, and related business productivity solutions.Excellent written and verbal communication skills with the ability to influence stakeholders at all organizational levels and connect operational performance, financial results, and business priorities.More About UsAt Hitachi Energy, you will have opportunities to contribute to meaningful work that supports operational excellence and business performance.Work with innovative technologies helping shape the future of energy.Collaborate with experienced professionals across multiple functions and disciplines.Access learning platforms and career development programs to support your growth.Enjoy attractive health and retirement benefits.Benefit from paid leave and flexible work arrangements.Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with DisabilitiesEqual Employment OpportunityHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individualswith disabilities.Accessibility and reasonable accommodationProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Use of Al and automated tools in recruitmentAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.