Manager Project Management (PMO) North America

Hitachi Energy Ltd.; Isle Forest (NC); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Flexible work arrangements

Job summary

Hitachi Energy Ltd. is seeking a PMO Functional Lead to manage governance, forecasting, and performance reporting across the NAM BU Service PMO.

You will drive standardization, cross-functional collaboration, and actionable business insights to improve forecast reliability and project execution. You will oversee backlog governance, executive dashboards, and planning coordination across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales, while leading continuous improvement

Qualifications

• 10+ years in project/program management or operations.
• Experience driving cross-functional initiatives through influence.
• ERP systems experience, SAP preferred, in manufacturing/service.
• Proficiency with BI/reporting tools and performance metrics.
• PMP/CSM or similar certification preferred.
• Ability to translate data into executive insights with AI tools.
• Excellent communication across all organizational levels.

Responsibilities

• Oversee governance and performance management for PMO across NAM BU.
• Lead forecasting, backlog governance, and executive reporting.
• Coordinate planning across Field Service, Shop Ops, Spare Parts, Supply Chain, and Sales.
• Drive continuous improvement and standardization of processes.
• Ensure compliance with external regulations and internal guidelines.

Skills

Project management

Cross-functional collaboration

Data-driven insights

AI tools experience

Education

Bachelor's degree in Engineering

PMP certification

CSM certification

Tools

SAP

Power BI

Job description

The Opportunity

As the PMO Functional Lead, you will manage governance, performance management, forecasting, operational reporting, and continuous improvement activities across the NAM BU Service Project Management Organization. In this role, you will provide functional oversight for Project Management and Order Handling processes, driving standardization, operational consistency, and business performance through cross-functional collaboration and influence. You will oversee performance reporting, backlog governance, forecasting processes, and executive-level business insights while supporting planning and fulfillment coordination across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales. By delivering trusted data, actionable insights, and structured governance, you will help improve forecast reliability, backlog conversion, project execution, and overall operational performance while supporting informed business planning and strategic actions.

How You'll Make an Impact

• Provide functional oversight for Project Management and Order Handling by establishing governance, best practices, and performance expectations.
• Drive cross-functional alignment and operational excellence through collaboration, influence, and process ownership.
• Own PMO performance reporting, including backlog health, forecast accuracy, project execution, risk management, and operational metrics.
• Develop executive dashboards and reporting that provide visibility into forecast confidence, revenue opportunities, business risks, and performance trends.
• Establish and maintain a standardized backlog review process across NAM.
• Identify and elevate constraints affecting backlog conversion, including material availability, resource capacity, customer delays, and engineering dependencies.
• Coordinate Planning and Fulfillment activities across Field Service, Shop Operations, Spare Parts, Supply Chain, and Sales to improve forecast accuracy and operational predictability.
• Run continuous improvement initiatives focused on process simplification, operational efficiency, forecasting, backlog management, and project execution.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Bachelor's degree in Engineering or an equivalent combination of education and experience.
• 10+ years of progressive experience in project management, program management, operations, or business performance leadership.
• Experience managing cross-functional initiatives and improving organizational performance through influence rather than direct authority; experience with ERP systems, preferably SAP, in a manufacturing and service environment; proficiency with project management methodologies, business intelligence tools, and performance reporting; experience with SIOP, planning processes, and operational performance management preferred; PMP, CSM, or similar advanced project management certification preferred.
• Able capabilities in translating complex data into actionable business insights and executive recommendations, including experience using AI-enabled tools such as Microsoft Copilot, Power BI AI capabilities, and related business productivity solutions.
• Excellent written and verbal communication skills with the ability to influence stakeholders at all organizational levels and connect operational performance, financial results, and business priorities.

More About Us

At Hitachi Energy, you will have opportunities to contribute to meaningful work that supports operational excellence and business performance.

• Work with innovative technologies helping shape the future of energy.
• Collaborate with experienced professionals across multiple functions and disciplines.
• Access learning platforms and career development programs to support your growth.
• Enjoy attractive health and retirement benefits.
• Benefit from paid leave and flexible work arrangements.