Manager, Programs (Population Sciences)

University of Miami; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

University of Miami seeks a Manager, Programs to oversee day-to-day operations of assigned university programs and align them with the institution's academic and strategic missions. The role provides mentorship to staff and partners with stakeholders to deliver high-quality programs for faculty and staff.

The position emphasizes operational excellence, program evaluation, and effective collaboration across departments.

Qualifications

• Operational management: optimize day-to-day operations for efficiency and effectiveness.
• Organizational development: implement strategies to improve organizational effectiveness and manage change.
• Financial oversight: knowledge of financial operations and management.
• Team leadership: build cohesive, productive teams and collaborate with others.
• Technical proficiency: proficient with office software and relevant applications.
• Communication: strong verbal and written communication skills.

Responsibilities

• Plans, implements, evaluates, and monitors multiple programs.
• Implements project plans for new and ongoing programs.
• Works with internal stakeholders to ensure efficient program operation.
• Evaluates and measures program effectiveness.
• Manages budgets and reports program data.
• Develops relationships with external entities to support department functions.
• Recruits, supervises, evaluates, and disciplines staff.
• Ensures internal controls and policy compliance.

Skills

Operational Management

Organizational Development

Financial Oversight

Team Leadership

Technical Proficiency

Communication

Education

Bachelor's degree in relevant field

Job description

CORE JOB SUMMARY

The Manager, Programs oversees and coordinates the day-to-day operations of the assigned University programs in accordance with the institution’s academic and strategic missions. The incumbent operates with the goal of delivering high-quality programs to the University faculty and staff and other key stakeholders. Furthermore, the Manager, Programs provides guidance and mentorship to program staff to encourage talent development.

CORE JOB FUNCTIONS

• Plans, implements, evaluates, and monitors multiple programs.
• Implements project plans related to the delivery of new and on-going programs.
• Works with internal stakeholders so that the program runs efficient and effectively.
• Evaluates and measures the effectiveness of assigned programs.
• Ensures that operations are managed within authorized budgets.
• Collects, manages, and reports program data.
• Develops and cultivates relationships and partnerships with various external entities and organizations to further department functions.
• Recruits, supervises, evaluates, and disciplines department staff to ensure optimum performance.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education: Bachelor’s degree in relevant field required.

Experience: Minimum 4 years of relevant experience required.

Knowledge, Skills and Abilities:

• Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
• Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

Department Specific Functions

Establishes study-related best practices, scientific guidelines and regulatory compliance.

Leads protocol implementation, ensuring adherence to study, recruitment and retention timelines and milestones while keeping investigators informed of progress through regular updates and scheduled reporting.

Identifies and addresses ethical conflicts, consulting the Institutional Review Board and ethical committees as needed.

Maintains required certifications and training in research ethics, safety, and best practices.

Coordinates and participates in research team meetings, manages site visits, and ensures effective communication.

Establishes and maintains effective communication with research scholar grant investigators to support research initiatives, collaboration, and knowledge dissemination.

Designs, manages, and optimizes data management databases (e.g., REDCap) for secure data entry, validation, and reporting.

Scheduling and coordinating Community Advisory Panel (CAP) meetings and assisting in managing pilot award competitions.

Serve as the primary point of contact for the subaward investigators and provide necessary support.

Assist the PI in preparing IRB, sponsor, and regulatory compliance reports.

Serve as a liaison for study personnel and the various transdisciplinary teams at our performance sites.

Under the supervision of the PI, the program manager will coordinate colloquia, seminars, linkages to shared resources/cores, pilot project reviews and awards, as well as the dissemination of center contributions to academic and community audiences.

Maintain quality control of study data collection, and data entry.

Coordinates the implementation of digital health and AI-enabled research platforms, including liaising with vendors, clinical IT, and EHR integration teams to support data exchange and study workflows.

Department Specific Qualifications

• Education: Bachelor’s degree in a relevant field (e.g., health informatics, computer science, information systems, data science, psychology, health sciences, health administration) and at least 4 years of relevant experience.
• Certification and Licensing: Preferred: Project Management Professional (PMP).
• Experience: Preferred: Experience with electronic health record (EHR) interoperability, such as Epic integration, HL7/FHIR data exchange, or coordination between research platforms and clinical IT.
• Experience with artificial intelligence, computer science, or digital health technologies, including supporting the implementation or evaluation of technology-enabled interventions.
• Experience with organizing and managing health-related centers or programs or multi-site randomized trials.
• Experience managing study timelines and milestones while providing regular progress updates.
• Experience with data security, privacy regulations (e.g., HIPAA), and secure data handling.
• Experience in designing and managing research databases (e.g., REDCap, Qualtrics, or similar platforms).
• Experience in communicating skills for engaging with diverse stakeholders, including investigators, clinicians, and community health partners.
• Experience in tracking milestones, manage risks, and allocate resources efficiently.
• Experience with participant recruitment, retention, scheduling, and collection of outcome measures.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine.

As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care.

We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff.

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs.

Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report's 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults.

Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.