Manager, Program Mgmt. E-Commerce Planning, Whole Foods Market E-Commerce

Amazon; Austin (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

Amazon in Austin, TX is seeking an experienced people leader to consolidate short-, mid-, and long-term planning for our E-Commerce business. You will own the end-to-end planning discipline, unifying S&OP, metro optimization, and the real estate pipeline into a single forward-looking engine.

This high-visibility role sits at the intersection of Strategy, Operations, Finance, and Technology. You will lead a team of program managers and planners, ensuring accuracy, cadence, and measurable outcomes

Responsibilities

• Lead, hire, coach, and develop a team of planning program managers and analysts; set clear goals, manage performance, and grow talent across all three planning horizons.
• Serve as the single-threaded leader for E-Commerce Planning, owning the integrated planning cadence (weekly S&OP, WBR/MBR/QBR, and OP1/OP2 annual planning).
• Own short-term S&OP: demand and capacity planning, forecast accuracy, and the weekly operating rhythm that drives near-term operational execution.
• Direct mid-term metro optimization: network and metro-level capacity, staffing, and service-type planning across the 3–12 month horizon.
• Steward the long-term real estate and capacity pipeline, partnering with Operations and Real Estate to align the network with multi-year growth priorities.
• Partner cross-functionally with Operations, Merchandising, Finance, and Technology to define planning strategy, resolve trade-offs, and drive alignment on complex, ambiguous problems.
• Build and continuously improve planning processes, tools, and mechanisms; identify opportunities to streamline, automate, and raise the bar on planning rigor and accuracy.
• Translate planning insights into recommendations for senior leadership; sharpen the organization’s focus on customer experience, subscriptions growth, and disciplined forward-looking planning.

Job description

We are looking for an experienced people leader to own a consolidated function that unifies short-term, mid-term, and long-term planning for our E-Commerce business. This leader will own the end-to-end planning discipline that spans Sales & Operations Planning (S&OP), metro optimization, and the real estate pipeline, building a single, forward-looking planning engine that carries the business into Q4 and beyond.

This is a high-visibility role that sits at the intersection of Strategy, Operations, Finance, and Technology. You will manage a team of program managers and planners, set the strategic planning agenda, and be the single-threaded leader accountable for the accuracy, cadence, and outcomes of E-Commerce planning. We are looking for a strategic thinker who obsesses over customers, earns trust with stakeholders, dives deep into business metrics and processes, and consistently delivers results through the team they lead.

Key job responsibilities

• Lead, hire, coach, and develop a team of planning program managers and analysts; set clear goals, manage performance, and grow talent across all three planning horizons.
• Serve as the single-threaded leader for E-Commerce Planning, owning the integrated planning cadence (weekly S&OP, WBR/MBR/QBR, and OP1/OP2 annual planning).
• Own short-term S&OP: demand and capacity planning, forecast accuracy, and the weekly operating rhythm that drives near-term operational execution.
• Direct mid-term metro optimization: network and metro-level capacity, staffing, and service-type planning across the 3–12 month horizon.
• Steward the long-term real estate and capacity pipeline, partnering with Operations and Real Estate to align the network with multi-year growth priorities.
• Partner cross-functionally with Operations, Merchandising, Finance, and Technology to define planning strategy, resolve trade-offs, and drive alignment on complex, ambiguous problems.
• Build and continuously improve planning processes, tools, and mechanisms; identify opportunities to streamline, automate, and raise the bar on planning rigor and accuracy.
• Translate planning insights into recommendations for senior leadership; sharpen the organization’s focus on customer experience, subscriptions growth, and disciplined forward-looking planning.