Manager, Professional Services

Auditoria.AI; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Auditoria.AI, a leading AI-driven SaaS automation provider based in the US, is seeking a Manager, Professional Services to oversee the implementation of innovative solutions for enterprise finance teams. This role involves managing projects for Fortune 1000 clients, optimizing processes, and expanding the company's Professional Services offerings, while working in a high-growth environment.

Qualifications

• 3–5 years of experience in Professional Services or SaaS implementation.
• Experience in a leadership or project management role.
• Excellent verbal and written communication skills in English.

Responsibilities

• Lead implementation projects ensuring successful delivery.
• Manage and mentor a team of Solution Architects.
• Act as the primary contact for enterprise clients during implementations.

Skills

Leadership

Communication

Project Management

Technical Understanding

Education

Bachelor’s degree in Business, Finance, Computer Science, or related field

Tools

ERP platforms (e.g., Workday, NetSuite, SAP, Oracle)

Job description

Professional Services | United States, Remote

About Us

Auditoria is an AI-driven SaaS automation provider for corporate finance that automates back-office business processes involving tasks, analytics, and responses in Vendor Management, Accounts Payable, Accounts Receivable, and Planning. By leveraging natural language processing, GenAi, artificial intelligence, and machine learning, Auditoria removes friction and repetition from mundane tasks while automating complex functions and providing real-time visibility into cash performance. Corporate finance and accounting teams use Auditoria’s Agentic AI TeamMates called SmartBots to accelerate business value while minimizing heavy IT involvement, improving business resilience, lowering attrition, and accelerating business insights.

Founded in 2019 and backed by Venrock, Workday Ventures, Neotribe Ventures, Engineering Capital, and Firebolt Ventures, we build intelligent automation by combining fine-grained analytical orchestration of a company’s typical financial and audit workflows with conversational AI, delivering rapid value to the finance/audit office.

Awards and Recognition

• Q4 2024 AIconics Award Auditoria made the shortlist for the Solutions Provider of the Year Award which recognizes AI solutions providers who have had an exceptional year.
• Gartner Emerging Tech Impact Radar: Artificial Intelligence Report 2024 named Auditoria as a sample vendor for Composite AI.
• In 2024, Auditoria was named a sample vendor for intelligent applications in finance in the Hype Cycle for Autonomous Accounting, 2024, the Hype Cycle for Finance AI and Advanced Analytics, 2024, and the Hype Cycle for the Future of Enterprise Applications, 2024

Join our growing Professional Services team as a Manager, Professional Services, where you’ll lead the implementation of Auditoria’s innovative AI-powered solutions for enterprise finance teams.

In this pivotal role, you’ll oversee delivery for Fortune 1000 clients, manage a team of Solution Architects, and help shape our deployment methodologies.

You’ll work cross-functionally to ensure successful project execution and deliver measurable impact for our customers transforming their back-office operations through automation and Generative AI.

Responsibilities:

• Project Leadership: Lead implementation projects for Auditoria’s products, ensuring successful delivery from kickoff through go-live.
• Team Management: Manage and mentor a team of Solution Architects and Consultants, providing strategic and tactical guidance throughout project delivery.
• Client Engagement: Act as the primary point of contact for enterprise clients during implementations, building strong relationships and ensuring expectations are met or exceeded.
• Solution Design & Execution: Oversee the development of client-specific solutions and integrations with ERP systems, shared mailboxes, and various platforms.
• Process Optimization: Contribute to the development and refinement of scalable, repeatable implementation processes and documentation.
• Professional Services Offerings Expansion: Play a key role in expanding Auditoria’s Professional Services offerings, including:
• Leading Transformation Workshops to align client business goals with automation strategies
• Designing and delivering Paid Proofs of Concept (POCs) to accelerate adoption
• Creating and running AI benchmarks and enablement programs to showcase impact and guide rollout
• Working with internal teams to position products effectively within the service delivery process
• Cross-Functional Collaboration: Work closely with Product, Engineering, Sales, and Customer Success teams to ensure seamless handoffs and feedback loops.
• Continuous Improvement: Stay up to date on Auditoria product enhancements, implementation best practices, and evolving client needs.
• Partner Expansion: Actively contribute to Auditoria implementation partner expansion. Ensure partner network maintains highest levels of quality and delivery.

Requirements:

• Experience: 3–5 years of experience in Professional Services, SaaS implementation, or enterprise software delivery, with at least 2 years in a leadership or project management role.
• Technical Skills: Strong understanding of enterprise SaaS systems and integrations, especially those used by Finance teams.
  Experience with ERP platforms (e.g., Workday, NetSuite, SAP, Oracle) and enterprise email/helpdesk systems.
  Familiarity with data flows and configuration of cloud-based applications.
• Finance Domain Knowledge: Solid grasp of financial processes such as procure-to-pay (P2P), order-to-cash (O2C), and record-to-report (R2R).
  Direct experience with Workday Financial Management is strongly preferred.
• Communication Skills: Excellent verbal and written communication skills in English, with the ability to convey complex concepts to technical and non-technical audiences.
• Project Management: Proven track record of managing multiple enterprise projects simultaneously, with strong organizational and time-management skills.
• Education: Bachelor’s degree in Business, Finance, Computer Science, or a related field.
• Leadership: Team-oriented with the ability to inspire, guide, and support team members in a high-growth, dynamic environment.

Preferred Qualifications

• Experience with SaaS implementation methodologies
• Familiarity with business process automation and workflow platforms
• Experience working with Fortune 1000 clients

The Auditoria logo, Auditoria SmartFlow Skills, Auditoria AR Collections, Auditoria SmartPay, Auditoria SmartBots, Auditoria SmartInsights, and Auditoria SmartVendor are trademarks or registered trademarks of Auditoria.AI Inc. All rights reserved.